Web Hosting
Web Hosting Web Hosting is a service which makes a site available from the Internet.

Web Hosting is a service which makes a site available from the Internet. It provides a physical place for your site (server) and Internet connection, also it may provide DNS services. Hosting companies differs from those who own huge datacenters to the small ones who rent couple of servers somewhere.

How to choose a hosting? You should pay attention to several important things: features, price, support and uptime.

Features include disk space, database usage, bandwidth, monthly traffic etc. Requirements totally depend on your site. It is clear that personal page has different requirements than a well-known online market.

Price. You may even find completely free hosting, just look if the service satisfies your needs.

Support. How long does it take to solve a problem with your site? What is an avarage response time? Your site is down for a week, and noone cares - is that possible?

Uptime - what is actual running time of the site.

Reliable hosting is very important for business. Using website monitoring services may help to evaluate the hosting service and check how often do the problems really appear.

  • CM.Glossary.Uptime
  • CM.Glossary.Downtime
  • CM.Glossary.WebsiteMonitoring
  • CM.Glossary.DNS
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This was very helpful for us in identifying just how dysfunctional our host was, so we changed it! 

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- M.O.
Host-Tracker under Windows Azure

Those, who actively involved with the Web, should know HostTracker, a company from Ukraine, which has been supporting one of the leading global web monitoring services since 2004. Its goal is to monitor site health and accessibility in near-real-time access. Using alert message system, HostTracker allows to reduce downtimes, to improve quality of service for users, to quickly localize troubles...

​Those, who actively involved with the Web, should know HostTracker, a company from Ukraine, which has been supporting one of the leading global web monitoring services since 2004. Its goal is to monitor site health and accessibility in near-real-time access. Using alert message system, HostTracker allows to reduce downtimes, to improve quality of service for users, to quickly localize troubles, and etc.

Architecturally, HostTracker includes a server-based hub, acting both as a data collector and control center, and a series of software agents, launched in various regions – typically using the equipment operated by major providers, hosters and affiliates. The geographically distributed architecture provides common system reliability and also allows collecting data in terms of access speed, bandwidth and other key performance characteristics on regional level – a critically important feature for the international business.

The first version of HostTracker, which is still functioning and providing services for tens of thousands of customers, was Linux based. Today, it is supported by nine control servers, located and organized in two DPCs on collocation principle, and few dozens of agents. Considering that the final objective of web monitoring is focused on increasing the uptime of client-based web resources – whereas 95% of HostTracker customers were able to increase it up to 99% – then, performance and accessibility of the service itself are not just critical, but rather fundamental parameters that influence the whole business. Theoretically, HostTracker should demonstrate accessibility close to 100%. However, an extensive growth of the service made this task hard to solve.

HostTracker was facing constantly increasing network traffic – a problem for seamless operation of the service. Inability to add new control servers on-the-fly, difficulties when maintaining not uniform and multiple-aged hardware was another limiting factor. Moreover, the desire to develop the service through wider protocol and network service support was meeting certain obstacles. “Unfortunately, for Linux there was a limited choice of ready-to-use solutions and libraries, while inventing something completely new was difficult”, says Artem Prisyazhnyuk, HostTracker director. “We had an idea of reviewing the stack of technologies we used for a more sophisticated one and after taking a closer look at the .NET platform, its potential in terms of scalability and network support, I realized that was exactly the thing we had been looking for.”

It was sure that migrating to a completely different platform should be a complex task – the project extended over three years. However, it was like blessing in disguise: during this period, the world has seen the cloud computing that seemed an ideal tool for solving both the scalability problem and putting aside one’s own whole infrastructure. Besides, the PaaS model allowed to remove most of the effort in terms of administering the solution and to control the application as a self-contained entity, to the extent of complete automation, and thus, Windows Azure had in fact no alternatives.

As a result, the second version of HostTracker, commercial operation of which started in May 2012, is already functioning under Windows Azure. Its central ingredient is realized as Web Role and associated with SQL Azure Database – it provides external portal, analytics and report generation, control of monitoring applications. The latter are ensured with instances of Worker Role, which also use SQL Azure Database to store their data and to provide the service scalability depending on the network loading. Agents are functioning as they did before, with the viability of their transfer to Windows Azure being considered.
Now, HostTracker uses HTTP/HTTPS and ICMP protocols to monitor specific ports, including various methods (HEAD/POST/GET), and etc.
 



Alarm reporting is available via email, SMS and instant messages. The customer can receive reports with statistics about resources being controlled and their performances. You can spend only 6 minutes to make monitoring settings for five sites, while the average response time in case of failure is limited by a couple of minutes, and it takes 1-3 minutes more to inform the customer about the problem. Using this service, anyone can check any site, including access from various regions.

 As a result, if on the one side the transfer to the .NET platform itself gave us the potential to modernize HostTracker, to optimize the application architecture and realize new internal functions, then, on the other side, the migration to the cloud allowed to refuse from less important, though time consuming activities such as administering the solution, and, first of all, to reach necessary performance indicators. Microsoft, for all basic Windows Azure services, declares 99,9% accessibility and guarantees monthly refunds, should this indicator be lower. This creates a firm ground for operating such services like HostTracker, as the accessibility is the most critical parameter for these applications. Using the cloud infrastructure also provides a better protection for the service: unauthorized access to the application and many types of attacks are effectively excluded, while the data safety is ensured by triple reservation.

HostTracker received another advantage from abandoning its own infrastructure. The service’s performance characteristics are also rather critical, for they directly affect the failure reporting system operation. In this respect, Windows Azure is virtually a drainless source of computing power. This means that by timely starting additional monitoring instances you can support HostTracker functioning parameters on the necessary level. Moreover, the cloud environment is exactly what you need in order to make this process almost fully automatic, excluding further need for direct control.

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Home > Privacy policy

What information do we collect? How can you update it?

  • We collect information from you when you register on our site or place an order.
  • Information is stored in a secure datacenter with up-to-date security policies and all possible precaution.
  • When ordering or registering on our site, as appropriate, you may be asked to enter your: given name, family name, gender, country of residence, timezone, company name, e-mail address, mailing address, phone number, account name at Slack, Skype, Hangouts, Facebook Messenger, Telegram and credit card information. You may, however, visit our site anonymously.
  • Provided information could be easily updated by signing in into your account. To update your name, main contacts, country and company name, please make changes to Profile. The rest of the contacts could be changed or deleted in Contact section. Billing information is updated in Billing menu.

How long the personal information is stored?

  • The data containing personal information is held during a period of time, depending on the services used. For customers of temporary packages, for example Trial, information is stored for 3 months after expiration. For those customers who use a paid subscription, information is stored for 2 years after the expiration of paid period; it is done so in order to allow renewal of the service, if required, without elimination of collected monitoring statistics. For users of permanent Free package, the information could be stored forever, as it is hard to evaluate whether the free customers still use the service or not.

How to request change in processing or elimination of your personal information?

  • Personal information is deleted within 5 business days after writing us a request to our support (see Contact Us section)
  • To update the way your contact data is processed, you can change notification and report settings, or add, edit or delete your contacts in Contact section.
  • To change the way your billing data is processed, you can update billing method in Billing menu or switch to Free package anytime to stop processing.
  • If you wish to obtain all the personal data for your account, or share it with a third party - write a request to support team (see Contact Us section)

What do we use your information for? Do we disclose any information to outside parties?

  • Collected information is used to establish a communication in the appropriate form and in convenient for the customers time. The information about your names, country of residence, e-mail address and phone number could be shared with message delivery companies, like SMS gateways or mobile phone providers, in order to deliver predefined messages to our customers. These messages include, but not restricted to, alerts about problems with websites, uptime statistics, billing notifications, service updates and other information in accordance to the selected settings. These messages are generated only to those contacts, which have been conscious confirmed by their holders.
  • Names, country of residence, phone number, company name, mailing address, e-mail address and credit card information is shared with payment processing companies when you place an order. In case of permanent subscription, further payments may occur automatically with the same payment data.
  • Also, information is used within our company for the purposes, listed below:
  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
  • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
  • In inlikely case of unencrypted data breach, we inform every affected customer about this breach within 72 hours.

How do we protect your information?

  • We implement a variety of security measures to maintain the safety of your personal information when you place an order.
  • We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
  • We comply with GDPR.

Do we use cookies?

  • Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
  • We use cookies to understand and save your preferences for future visits.

California Online Privacy Protection Act Compliance

  • Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
  • As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the 'Profile' page.

Host-Tracker Microsoft Bot Framework

  • Our Host-Tracker bot is enabled by Microsoft Bot Framework. The Microsoft Bot Framework is a set of web-services that enable intelligent services and connections using conversation channels you authorize. As a service provider, Microsoft will transmit content you provide to our bot/service in order to enable the service.
  • For more information about Microsoft privacy policies please see their privacy statement here.
  • In addition, your interactions with this bot/service are also subject to the conversational channel's applicable terms of use, privacy and data collection policies.
  • To report abuse when using a bot that uses the Microsoft Bot Framework to Microsoft, please visit the Microsoft Bot Framework website at https://www.botframework.com and use the “Report Abuse” link in the menu to contact Microsoft.

Changes to our Privacy Policy

  • If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
  • This policy was last modified on 23 May 2018

Contacting Us

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