Quick Start Guide
Quick Start GuideStart using HostTracker in 5 minutes

1. SignUp and fill the Profile

2. Enter your sites for checking
Create monitoring task

3. Set monitoring parameters
Set monitoring parameters

4. Register contacts for alerts and reports
Create contact for alerts and reports

5. Subscribe for alerts
Subscribe for alerts

6. Subscribe for reports
Subscribe for reports

7. When the Free Trial expires, subscribe to a permanent package
Upgrade your account

In case of any questions, write us to ht2support@host-tracker.com

  • CM.Glossary.WebsiteMonitoring
  • CM.Glossary.Uptime
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"

Very usefull service, helps us to monitor activity of our sites.

"
- A.
Escalations. Typical scenarios

As many people know, HostTracker is a sites efficiency monitoring system. One of its main functions is to notify the user of any problems promptly. The efficiency of the notifications and the acceptable level of “detalization” are important. If you send alerts at each “sneeze”, the person will not find the important information in this flow...

I was woken up by an SMS at three a.m.
My site dropped for three minutes, and it raised back itself.
But I could not go back to sleep.

True-life story

As many people know, HostTracker is a sites efficiency monitoring system. One of its main functions is to notify the user of any problems promptly. The efficiency of the notifications and the acceptable level of “detalization” are important. If you send alerts at each “sneeze”, the person will not find the important information in this flow.

We have provided several mechanisms that will help the right people to get the necessary notifications:

  • Separation of the notifications into several groups according to their criticality;
  • No notifications at short-term failures;
  • Report the problem to the manager promptly;
  • Report a prolonged failure to the administration;
  • Use the free alerts first – email, gtalk, and then the paid ones – SMS or phone call;
  • At the contact level – set the working time when this contact should receive the alerts.

There are three types of notifications:

  • The website has “dropped”;
  • The website is still “down”;
  • The website “rose

The “dropped” and “rose” are clear. The notifications “site is still down” are sent at each test fail, but only at the confirmed drops. The fails confirmation algorithm was described in the article “False alerts exclusion”

For each site-contact pair you may enable or disable the appropriate notification type. The setting can be located in the contact properties as well as in the general “matrix” at the “Notifications subscribtion” page.

Escalation and the notifications detalization level.

Suppose, two people are responsible for the site:

  • Administrator
  • Manager

Let's try to implement the following scenario:

  • In the event of a “drop” we want to send an email message to the administrator immediately;
  • If the site does not rise within 15 minutes, we send an SMS to the administrator;
  • If the site is “down” for more than an hour, then we send an SMS to the manager.

Adding the contacts for the users. While adding, draw attention to the “Notification Delay” window.

We appear to have three contacts with the following delays:

  • Administrator (email) – no delay;
  • Administrator (SMS) – 15 minutes delay;
  • Manager (SMS) – 1 hour delay.

According to this configuration the administrator will get all the failures notifications to the email, but SMS notifications will be sent only if the site is “down” for more then 15 minutes. The manager will receive only SMS about major failures lasting more than an hour. Setting up the contact working schedule

Suppose that one administrator can not cope, and we hired one more administrator. The first one works during the first half of the week, the second one works during the second half. Accordingly the notifications should be sent to the administrator “on duty” To set this scenario the window “Set the contact working hours” is used in the contact settings.

In this case the first administrator will receive the SMS notifications from Monday to Thursday inclusive. Additionally, you may divide the notification for different employees according to the time of day, for example appointing day and night administrators.

Conclusions: with the help of relatively simple mechanisms we may cover most notifications fine-tune user scenarios.

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Home > Blog > dnsbl_check

We’re happy to announce that this tool has just got even more awesome! Now you can use our DNSBL check tool as a one-time job or on a regular basis. It means you can keep your IP address in a continuous check against dozens of the most popular blacklists. 

Previously, we have introduced one of the “Check site instantly ” board functions -  DNSBL - which helps you find out whether your server is blacklisted before it gets out of control.

We’re happy to announce that this tool has just got even more awesome! Now you can use our DNSBL check tool as a one-time job or on a regular basis. It means you can keep your IP address in a continuous check against dozens of popular blacklists. 

This can significantly ease your website’s life online, moreover, bring balance into it.

New options

With the new extension of the DNSBL check tool, it's become easier to test your website accessibility, as well as, server message deliverability.

For example, suppose your IP address is currently on the DNSBL monitoring. The moment your website is found blacklisted, our system will report back to you all the detailed information on the check results - the name of the blacklist (which one of the DNS-based anti-spam lists recognize you as a source of spam activity) and the reason for listing (this information is public and provided directly by DNSBL databases).

All this will allow you to quickly clean up “the mess”, speed up the process of domain removal (delisting), protect your business reputation and, by extension, prevent recurrence of such a problem in the future.

HostTracker, as a website monitoring service, always keeps moving forward - our list of DNSBL servers is constantly updated.

The whole setup process will take you only a few minutes to complete:

Some Secrets of Activating Blacklist Monitoring

The good news is that you’re opted to activate the DNSBL check for already existing monitoring tasks. All you need to do is to put a tick mark in the box next to “DNSBL check” field when editing or adding a check task.

Once enabled, HostTracker starts gathering information about your website availability and checking whether your IP is currently listed. A Contact Group for notifications will be automatically added to the current test task. If our system finds your server blacklisted, you’ll immediately receive a message with the relevant information.

We hope that with such a tool you’ll enjoy the convenience, simplicity and quality of our all-in-one monitoring service. If you have any questions or suggestions, feel free to contact us - we’re always looking for ways to improve! 

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