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Monitoring concepts explained

Most arguments about monitoring turn out to be arguments about words, because uptime, response time, latency and availability all get used as if they meant the same thing, and they do not. The guides in this section define the terms a monitoring setup is built on, and say what each one is measuring.

The vocabulary splits into three groups. First, the numbers: what uptime means, how the percentage is calculated, what a string of nines allows in real minutes of downtime, and how time to first byte, response time and network latency divide one request between them. Second, the mechanics: what server monitoring covers beyond a reachability check, why a monitoring system rechecks a failed result from other locations before it believes it, and how synthetic checks differ from timings collected out of real visitors' browsers. Third, the terms that describe outcomes rather than measurements: what a DNS blacklist listing does to your email, what belongs on a status page, and why an automated check is worth more than an occasional look at the site.

Each guide answers its question in the first paragraph, then gives the working detail underneath, with the concrete formula or command where one exists. They are written to be read on their own, so where two terms are easy to confuse the guides link across to each other rather than repeating the explanation.

The definitions come out of running the checks. HostTracker has monitored websites since 2004 and now watches over 500,000 websites from 300+ checkpoints in 158 cities, across 13 monitor types, sending alerts by email, SMS, voice call, Slack, Telegram and more when a result changes. To see how the terms below map onto actual checks, start from the feature set.

In this section

  • How to Calculate Uptime

    The uptime formula in one line, what 99.9% vs 99.99% vs 99.999% costs you in real downtime per year, and how to measure downtime accurately.

  • What is DNS Blacklist

    A DNS blacklist flags IP addresses associated with spam. How a listing happens, often through no fault of yours, and how to check and monitor your status.

  • What is a status page and what belongs on one

    A status page shows whether each part of your service works right now, plus the incident record. What to publish, public vs private, and how to write updates.

  • Why Your Website Needs Uptime Monitoring

    Without a monitor you hear about an outage from a customer. What takes sites down, what the gap costs, and what to watch beyond a simple up or down check.

  • Recheck strategies: confirming a new status before alerting

    Why a monitoring system reconfirms a failed check from other locations, the three recheck strategies HostTracker supports, and how to choose between them.

  • What is server monitoring?

    Server monitoring checks availability, performance and resource use continuously. What it covers, agent-based versus agentless, and what to alert on.

  • Synthetic vs real user monitoring: what each one catches

    Synthetic checks run on a schedule from locations you choose; RUM records timings from real visitors. What each catches, what it misses, and when to run both.

  • TTFB vs response time vs latency: what each one measures

    Latency, time to first byte and total response time measure nested spans of one request. How each is measured, what is good, and what the gaps tell you.

  • What is uptime?

    Uptime is the share of a measured period during which a site answered as expected. What the percentage means, what the nines allow, and how it is measured.