Live - 300+ check locations
Is Shopify down right now?
HostTracker's monitoring network reached shopify.com and completed a full check without errors. It has been up for 61d 15h.
Stop finding out from a search - HostTracker's website monitoring checks the services you depend on from 300+ locations and alerts you the moment one changes.
Up
for 61d 15h
- Last check
- just now
- Next check
- -
- HTTP
- OK
Checking shopify.com right now
A fresh check, started when you opened this page - each probe runs its own independent DNS, TCP, TLS and HTTP request. Anonymous runs sample the network; a signed-in account checks from more locations.
Shopify status
What Shopify's own status page reports - separate from HostTracker's own checks above.
Outage according to Shopify's status page, updated just now
Open incident on Shopify's status page
-
Some merchants encountering error messages within their admins
Parts named: Admin · API & Mobile
"We've identified the problem impacting Admin and mobile version of Admin and we're working on a solution."
Latest update Read the full post
Shopify parts
9 parts on its status page- AdminMajor
- Checkout
- Reports and Dashboards
- Storefront
- API & MobileMajor
- Third party services
- Support
- Point of Sale
- Oxygen
Last 90 days on Shopify's status page
2 incidents: 1 major and 1 not rated.
HostTracker is not affiliated with Shopify. Incident text is quoted briefly from their status page, with a link to the full post.
Want this on Slack, Teams, SMS or email, only for the parts you use? See Vendor Watch below.
How Shopify has behaved
Every figure here comes from HostTracker's own checks of shopify.com, not from the vendor's status page.
Response time
305ms avg · 9302ms peak
What we check
-
HTTP303 ms average, every 10 minutesOK
-
Ping14 ms average, every 10 minutesOK
-
Page Speed1451 ms average, every 15 minutesOK
90-day uptime
100.000% over 88 measured days · 0 incidents
- Operational
- Degraded
- Down
- No data
Incident history
Last 90 daysNo incidents recorded in the last 90 days.
Get alerted the next time Shopify goes down
One alert per incident, on Slack, Teams, SMS or email, and only for the parts you use. To start, we pre-select Admin, Checkout and Storefront.
- Shopify's own post, linked and quoted
- Problem reports from people on this page
- Our own check of the Shopify API
30-day trial, no card. Shopify comes pre-selected - nothing is watched until you press Start watching.
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HostTracker is not affiliated with Shopify.
Is Shopify not working for you?
Tell us what is broken. One click, no account.
One report per visitor per hour. We keep only the country and the problem type, never your IP address.
Problem reports, last 24 hours
Reports come from visitors of this page. A sharp rise above the usual level, together with failed checks in the live check below, means the problem is on Shopify's side, not yours.
Top reported problems
Share of reports in the last 2 hours.
About Shopify outages
Written by the HostTracker monitoring team · updated from live probe data.
A Shopify outage is unusual on this list in that most people affected by it never visit shopify.com - they are shoppers on one of the millions of independent stores the platform hosts, and merchants whose entire revenue stops for the duration. That makes downtime directly and measurably expensive in a way that a social or streaming outage is not. Failures also separate cleanly between storefront and checkout: a store can browse perfectly while checkout rejects every order, which is the worst possible combination because traffic keeps arriving and converts to nothing. The platform's largest stress test is predictable - Black Friday and Cyber Monday - which is also when a merchant can least afford an incident.
Common causes of Shopify downtime
Not sure whether it's Shopify or your own connection? Read the full breakdown in our website down checker guide for a general walkthrough of diagnosing any outage, from DNS failures to expired certificates.
Checkout and payment-gateway failures, which stop orders while the storefront continues to serve normally
Peak-event load around Black Friday, Cyber Monday and large product launches
Admin and merchant-dashboard outages that block order fulfilment and inventory changes while the shop stays open
Third-party app and integration faults, which break one part of a store while Shopify's own platform is healthy
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Questions people ask during an outage
The live probe run on this page tests shopify.com from a broad sample of HostTracker's 300+-location monitoring network - many independent networks at the same moment, rather than just your own connection. If every location fails to reach it, the outage is real and affects everyone; if only a few locations fail while most load normally, the problem is local to those regions or networks rather than Shopify being fully down. A single refresh from your own browser can never make that distinction, because it only ever tests from one vantage point on one network.
Yes. HostTracker lets you add any URL - including third-party services you depend on, not just your own website - as a monitored target, and notifies you automatically the moment it becomes unreachable. Before sending an alert, HostTracker re-verifies a failure from multiple locations in its 300+-location network, so you're notified about real, confirmed outages rather than a single location's momentary blip. The free plan checks two monitors every 30 minutes indefinitely at no cost; paid plans check as often as once a minute, with alerts available through SMS, email, voice call, and several messenger apps.
That is one of the most damaging failure shapes for a merchant, and it is often narrower than a platform outage. Checkout depends on a payment gateway and frequently on third-party apps for shipping, tax or discounts, any of which can fail while Shopify's storefront serves perfectly. Test with a different payment method and, if you can, temporarily with a simpler checkout path to see whether an app is implicated. Because traffic keeps arriving and converting to nothing, this is exactly the case for monitoring the checkout URL itself rather than only the homepage.
Scope is the test. If other Shopify-hosted stores are also failing, it is the platform; if only yours is, look at what is specific to you - a recently installed or updated app, a theme change, a custom domain or DNS problem, or a payment-gateway account issue. Checking your own domain and a couple of unrelated Shopify stores from outside your network settles the question in under a minute. Continuous monitoring of your storefront and checkout separately is what turns this from an investigation into an alert, because the two fail independently and only one of them is visible from the homepage.