Is Outlook down right now?
Live status for outlook.com isn't set up in this environment yet - check any URL manually instead.
Checking outlook.com right now
A fresh check, started when you opened this page - each probe runs its own independent DNS, TCP, TLS and HTTP request. Anonymous runs sample the network; a signed-in account checks from more locations.
About Outlook outages
Written by the HostTracker monitoring team · updated from live probe data.
"Outlook" means several different things - the outlook.com consumer mail service, the Outlook desktop application, the mobile app, and Exchange Online mailboxes inside a Microsoft 365 organisation - and they fail in different ways for different reasons. That ambiguity is the main obstacle to diagnosing an Outlook problem: a desktop client stuck on "Trying to connect" may be facing a service incident, a local profile fault, or an organisation-specific configuration change, and the symptom looks identical in all three cases. Because Outlook is the primary work mailbox for a very large number of businesses, its incidents land squarely in the working day and interrupt a great deal at once - calendar, meeting invitations and often Teams alongside mail.
Common causes of Outlook downtime
Exchange Online service incidents, which affect organisational mailboxes while consumer outlook.com may be unaffected
Authentication and token failures that leave the client prompting for credentials repeatedly or stuck connecting
Desktop-client profile and cache corruption, a local fault that mimics a service outage closely
Web-interface problems where outlook.com fails in the browser while the mobile app and desktop client still sync
Not sure whether it's Outlook or your own connection? Read the full breakdown in our website down checker guide for a general walkthrough of diagnosing any outage, from DNS failures to expired certificates.
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Questions people ask during an outage
The live probe run on this page tests outlook.com from a broad sample of HostTracker's 300+-location monitoring network - many independent networks at the same moment, rather than just your own connection. If every location fails to reach it, the outage is real and affects everyone; if only a few locations fail while most load normally, the problem is local to those regions or networks rather than Outlook being fully down. A single refresh from your own browser can never make that distinction, because it only ever tests from one vantage point on one network.
Yes. HostTracker lets you add any URL - including third-party services you depend on, not just your own website - as a monitored target, and notifies you automatically the moment it becomes unreachable. Before sending an alert, HostTracker re-verifies a failure from multiple locations in its 300+-location network, so you're notified about real, confirmed outages rather than a single location's momentary blip. The free plan checks two monitors every 30 minutes indefinitely at no cost; paid plans check as often as once a minute, with alerts available through SMS, email, voice call, and several messenger apps.
Run the live check at the top of this page - it tests outlook.com from HostTracker's 300+ monitoring locations at once and tells you within seconds whether Outlook is reachable for everyone or only failing for you.
That message means the client cannot reach or authenticate with the mail service, which covers three quite different causes. Test the same mailbox in a browser: if webmail works, the service is up and the problem is your desktop client - often a profile, cached-credential or add-in issue rather than anything server-side. If webmail also fails, check whether colleagues on the same organisation are affected; a shared failure points at a service or tenant-level incident, while an isolated one points at your account. The reachability check on this page adds the missing piece by testing outlook.com from outside your network entirely.
They are separate systems and this distinction matters. Consumer outlook.com accounts and organisational Microsoft 365 mailboxes run on related but distinct infrastructure, and a tenant-level problem - a configuration change, a licensing lapse, a conditional-access rule - can break your work mail while consumer Outlook is entirely healthy, and vice versa. If colleagues are unaffected, look at your account rather than the service. If everyone in the organisation is affected but the wider service is reachable, it is a tenant issue for your IT team rather than a Microsoft-wide outage.
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