Is Shopify down right now?
Live status for shopify.com isn't set up in this environment yet - check any URL manually instead.
Checking shopify.com right now
A fresh check, started when you opened this page - each probe runs its own independent DNS, TCP, TLS and HTTP request. Anonymous runs sample the network; a signed-in account checks from more locations.
About Shopify outages
Written by the HostTracker monitoring team · updated from live probe data.
A Shopify outage is unusual on this list in that most people affected by it never visit shopify.com - they are shoppers on one of the millions of independent stores the platform hosts, and merchants whose entire revenue stops for the duration. That makes downtime directly and measurably expensive in a way that a social or streaming outage is not. Failures also separate cleanly between storefront and checkout: a store can browse perfectly while checkout rejects every order, which is the worst possible combination because traffic keeps arriving and converts to nothing. The platform's largest stress test is predictable - Black Friday and Cyber Monday - which is also when a merchant can least afford an incident.
Common causes of Shopify downtime
Checkout and payment-gateway failures, which stop orders while the storefront continues to serve normally
Peak-event load around Black Friday, Cyber Monday and large product launches
Admin and merchant-dashboard outages that block order fulfilment and inventory changes while the shop stays open
Third-party app and integration faults, which break one part of a store while Shopify's own platform is healthy
Not sure whether it's Shopify or your own connection? Read the full breakdown in our website down checker guide for a general walkthrough of diagnosing any outage, from DNS failures to expired certificates.
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Questions people ask during an outage
The live probe run on this page tests shopify.com from a broad sample of HostTracker's 300+-location monitoring network - many independent networks at the same moment, rather than just your own connection. If every location fails to reach it, the outage is real and affects everyone; if only a few locations fail while most load normally, the problem is local to those regions or networks rather than Shopify being fully down. A single refresh from your own browser can never make that distinction, because it only ever tests from one vantage point on one network.
Yes. HostTracker lets you add any URL - including third-party services you depend on, not just your own website - as a monitored target, and notifies you automatically the moment it becomes unreachable. Before sending an alert, HostTracker re-verifies a failure from multiple locations in its 300+-location network, so you're notified about real, confirmed outages rather than a single location's momentary blip. The free plan checks two monitors every 30 minutes indefinitely at no cost; paid plans check as often as once a minute, with alerts available through SMS, email, voice call, and several messenger apps.
That is one of the most damaging failure shapes for a merchant, and it is often narrower than a platform outage. Checkout depends on a payment gateway and frequently on third-party apps for shipping, tax or discounts, any of which can fail while Shopify's storefront serves perfectly. Test with a different payment method and, if you can, temporarily with a simpler checkout path to see whether an app is implicated. Because traffic keeps arriving and converting to nothing, this is exactly the case for monitoring the checkout URL itself rather than only the homepage.
Scope is the test. If other Shopify-hosted stores are also failing, it is the platform; if only yours is, look at what is specific to you - a recently installed or updated app, a theme change, a custom domain or DNS problem, or a payment-gateway account issue. Checking your own domain and a couple of unrelated Shopify stores from outside your network settles the question in under a minute. Continuous monitoring of your storefront and checkout separately is what turns this from an investigation into an alert, because the two fail independently and only one of them is visible from the homepage.
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