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Is Chase down right now?
HostTracker's monitoring network reached www.chase.com and completed a full check without errors. It has been up for 15h 33m.
Stop finding out from a search - HostTracker's website monitoring checks the services you depend on from 300+ locations and alerts you the moment one changes.
Up
for 15h 33m
- Last check
- just now
- Next check
- -
- HTTP
- OK
Checking www.chase.com right now
A fresh check, started when you opened this page - each probe runs its own independent DNS, TCP, TLS and HTTP request. Anonymous runs sample the network; a signed-in account checks from more locations.
How Chase has behaved
Every figure here comes from HostTracker's own checks of www.chase.com, not from the vendor's status page.
Response time
341ms avg · 572ms peak
What we check
-
HTTP324 ms average, every 10 minutesOK
-
Ping27 ms average, every 10 minutesOK
-
Page Speed1070 ms average, every 15 minutesOK
90-day uptime
100.000% over 2 measured days · 0 incidents
- Operational
- Degraded
- Down
- No data
Incident history
Last 90 daysNo incidents recorded in the last 90 days.
About Chase outages
Written by the HostTracker monitoring team · updated from live probe data.
Chase is one of the largest banks in the US, and its digital access splits into pieces that do not always fail together: the Chase Mobile app, the chase.com website, and Zelle, which is built directly into both rather than offered as a separate app of its own. A person can move money with Zelle inside Chase Mobile while a browser session on chase.com is slow, or the reverse. Card purchases depend on the Visa or Mastercard network authorizing each transaction, a separate step from either digital channel, so a declined card at checkout is rarely explained by an app or website problem. Mobile check deposit, bill pay, and account transfers are further features that can behave inconsistently with each other even when logging in itself works normally.
Common causes of Chase downtime
Not sure whether it's Chase or your own connection? Read the full breakdown in our website down checker guide for a general walkthrough of diagnosing any outage, from DNS failures to expired certificates.
App-specific bugs or a slow release rollout that affect Chase Mobile on one platform, iOS or Android, while chase.com in a browser works normally
Zelle transfer failures inside the Chase app that stem from the wider Zelle network or the recipient's bank rather than from Chase itself
Card network authorization delays at the point of sale, which originate with Visa or Mastercard rather than with Chase's own systems
Login and identity-verification problems, including one-time passcodes not arriving, that block access to an otherwise healthy account
Scheduled maintenance windows, typically overnight, during which some account features are intentionally unavailable
Other services we track
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Questions people ask during an outage
The live probe run on this page tests www.chase.com from a broad sample of HostTracker's 300+-location monitoring network - many independent networks at the same moment, rather than just your own connection. If every location fails to reach it, the outage is real and affects everyone; if only a few locations fail while most load normally, the problem is local to those regions or networks rather than Chase being fully down. A single refresh from your own browser can never make that distinction, because it only ever tests from one vantage point on one network.
Yes. HostTracker lets you add any URL - including third-party services you depend on, not just your own website - as a monitored target, and notifies you automatically the moment it becomes unreachable. Before sending an alert, HostTracker re-verifies a failure from multiple locations in its 300+-location network, so you're notified about real, confirmed outages rather than a single location's momentary blip. The free plan checks two monitors every 30 minutes indefinitely at no cost; paid plans check as often as once a minute, with alerts available through SMS, email, voice call, and several messenger apps.
No - as of the most recent check, www.chase.com is responding normally to HostTracker's monitoring network, and has been up for 15h 33m. Over the last 24 hours it recorded 100.00% uptime across 0 incidents. If it is failing for you specifically, the cause is local - your network, DNS cache, or a regional route - and the live probe results above will show which locations, if any, are affected.
No - as of the most recent check, www.chase.com is responding normally to HostTracker's monitoring network, and has been up for 15h 33m. Over the last 24 hours it recorded 100.00% uptime across 0 incidents. If it is failing for you specifically, the cause is local - your network, DNS cache, or a regional route - and the live probe results above will show which locations, if any, are affected.
No - as of the most recent check, www.chase.com is responding normally to HostTracker's monitoring network, and has been up for 15h 33m. Over the last 24 hours it recorded 100.00% uptime across 0 incidents. If it is failing for you specifically, the cause is local - your network, DNS cache, or a regional route - and the live probe results above will show which locations, if any, are affected.
No - as of the most recent check, www.chase.com is responding normally to HostTracker's monitoring network, and has been up for 15h 33m. Over the last 24 hours it recorded 100.00% uptime across 0 incidents. If it is failing for you specifically, the cause is local - your network, DNS cache, or a regional route - and the live probe results above will show which locations, if any, are affected.
It can be either side. Zelle is built directly into the Chase Mobile app and chase.com rather than run as its own app, but a transfer still depends on the wider Zelle network and, for a recipient at another bank, on that bank's own integration. If every other Chase feature works normally and only Zelle transfers fail, the problem is more likely with Zelle's network or the recipient's bank than with Chase itself.
A single decline is rarely a sign of an outage. Card purchases are authorized by the Visa or Mastercard network in real time, and a decline can come from that network, a spending limit, a fraud hold, or insufficient funds, not from Chase's banking systems being unavailable. A genuine Chase-side problem looks broader: the app and chase.com are both slow or unreachable, and other account actions fail too, not just one card swipe.
The mobile app and the chase.com website are separate pieces of software, so one working while the other does not is a real and fairly common pattern rather than a contradiction. It usually points to a problem specific to the website, or to that browser or connection, rather than to your account or to Chase's banking systems broadly. Trying a different browser is a reasonable first step before assuming a wider issue.
An app or website outage affects access, not the funds themselves, which remain on Chase's core banking systems regardless of whether the app or site can currently display them. The practical concern during an outage is being unable to check a balance or move money right away, not the money being at risk. If a balance or transaction genuinely looks wrong once access is restored, that is a matter for Chase support with your transaction history, not something the outage itself would explain.
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