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Is Twilio down right now?
HostTracker's monitoring network reached www.twilio.com and completed a full check without errors. It has been up for 21d 7h.
Stop finding out from a search - HostTracker's website monitoring checks the services you depend on from 300+ locations and alerts you the moment one changes.
Up
for 21d 7h
- Last check
- just now
- Next check
- -
- HTTP
- OK
Checking www.twilio.com right now
A fresh check, started when you opened this page - each probe runs its own independent DNS, TCP, TLS and HTTP request. Anonymous runs sample the network; a signed-in account checks from more locations.
How Twilio has behaved
Every figure here comes from HostTracker's own checks of www.twilio.com, not from the vendor's status page.
Response time
305ms avg · 2840ms peak
What we check
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HTTP312 ms average, every 10 minutesOK
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Ping20 ms average, every 10 minutesOK
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Page Speed9242 ms average, every 15 minutesOK
90-day uptime
100.000% over 23 measured days · 0 incidents
- Operational
- Degraded
- Down
- No data
Incident history
Last 90 daysNo incidents recorded in the last 90 days.
About Twilio outages
Written by the HostTracker monitoring team · updated from live probe data.
Twilio provides the programmable communication infrastructure - SMS, voice calls, phone verification, and email through its SendGrid product - that sits behind a huge number of other companies' notification and authentication flows, with most of that traffic actually running through api.twilio.com rather than the marketing site at www.twilio.com. Because Twilio bundles several genuinely different products under one account, an incident rarely hits all of them evenly: SMS delivery can degrade while Voice keeps working fine, or Verify can slow down while email sending through SendGrid is unaffected. On top of that, a message can fail to arrive for reasons that have nothing to do with Twilio at all, since the mobile carrier or email provider on the receiving end makes its own delivery decisions after Twilio has already handed the message off.
Common causes of Twilio downtime
Not sure whether it's Twilio or your own connection? Read the full breakdown in our website down checker guide for a general walkthrough of diagnosing any outage, from DNS failures to expired certificates.
Carrier-side delivery delays on SMS or voice calls that happen after Twilio has successfully handed the message off, which are not a Twilio outage even though the end user never receives anything
Per-product incidents that affect SMS, Voice, Verify, or SendGrid email independently, since these are separate systems bundled under one account rather than one shared pipeline
Regional phone number pool issues that degrade sending or receiving for numbers provisioned in a specific country while other regions keep working normally
Webhook delivery failures on the receiving application's own server, which can look exactly like a Twilio problem even though Twilio successfully sent the callback
The console/dashboard and the live api.twilio.com serving path running on different infrastructure, so account management can be slow while messages and calls keep processing normally, or the reverse
Other services we track
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Questions people ask during an outage
The live probe run on this page tests www.twilio.com from a broad sample of HostTracker's 300+-location monitoring network - many independent networks at the same moment, rather than just your own connection. If every location fails to reach it, the outage is real and affects everyone; if only a few locations fail while most load normally, the problem is local to those regions or networks rather than Twilio being fully down. A single refresh from your own browser can never make that distinction, because it only ever tests from one vantage point on one network.
Yes. HostTracker lets you add any URL - including third-party services you depend on, not just your own website - as a monitored target, and notifies you automatically the moment it becomes unreachable. Before sending an alert, HostTracker re-verifies a failure from multiple locations in its 300+-location network, so you're notified about real, confirmed outages rather than a single location's momentary blip. The free plan checks two monitors every 30 minutes indefinitely at no cost; paid plans check as often as once a minute, with alerts available through SMS, email, voice call, and several messenger apps.
No - as of the most recent check, www.twilio.com is responding normally to HostTracker's monitoring network, and has been up for 21d 7h. Over the last 24 hours it recorded 100.00% uptime across 0 incidents. If it is failing for you specifically, the cause is local - your network, DNS cache, or a regional route - and the live probe results above will show which locations, if any, are affected.
It might not be Twilio at all. A message can leave Twilio's systems successfully and still fail to arrive because of a carrier-side delay or block on the receiving end, which happens entirely outside Twilio's infrastructure once the handoff is made. Checking the delivery status of specific messages in the console is a better first step than assuming a platform incident, especially if only messages to certain carriers or countries are affected while others go through normally.
That's a normal pattern for Twilio, not a contradiction. Voice, SMS, Verify, and SendGrid email are separate products that share a billing account but not the same underlying infrastructure, so an incident can affect one while leaving the others completely unaffected. If Voice specifically is failing, that points at an issue scoped to Twilio's Voice systems rather than a platform-wide event, and checking api.twilio.com's general reachability alongside the specific product's own status gives the fuller picture.
Often not. Twilio sends webhook callbacks to a URL your own application hosts, and a failure there - your server being down, slow, or returning an error - looks identical from Twilio's side to a delivery problem, even though Twilio successfully attempted the callback. Checking your own endpoint's logs and uptime is usually the faster diagnosis than assuming the issue originates at Twilio, particularly if other Twilio features on the same account are working normally.
The API endpoint is the more direct signal if your integration is failing, since it's what your code actually calls to send messages, place calls, or verify numbers. The console at twilio.com runs on separate infrastructure for account management and reporting, so it can lag behind or diverge from the live serving path - a console that loads slowly doesn't confirm the API is struggling, and a console that's briefly unreachable doesn't mean messages have stopped sending.
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