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Very usefull service, helps us to monitor activity of our sites."
Escalations. Typical scenarios
As many people know, HostTracker is a sites efficiency monitoring system. One of its main functions is to notify the user of any problems promptly. The efficiency of the notifications and the acceptable level of “detalization” are important. If you send alerts at each “sneeze”, the person will not find the important information in this flow...
I was woken up by an SMS at three a.m.
As many people know, HostTracker is a sites efficiency monitoring system. One of its main functions is to notify the user of any problems promptly. The efficiency of the notifications and the acceptable level of “detalization” are important. If you send alerts at each “sneeze”, the person will not find the important information in this flow.
We have provided several mechanisms that will help the right people to get the necessary notifications:
There are three types of notifications:
The “dropped” and “rose” are clear. The notifications “site is still down” are sent at each test fail, but only at the confirmed drops. The fails confirmation algorithm was described in the article “False alerts exclusion”
For each site-contact pair you may enable or disable the appropriate notification type. The setting can be located in the contact properties as well as in the general “matrix” at the “Notifications subscribtion” page.
Escalation and the notifications detalization level.
Suppose, two people are responsible for the site:
Let's try to implement the following scenario:
Adding the contacts for the users. While adding, draw attention to the “Notification Delay” window.
We appear to have three contacts with the following delays:
According to this configuration the administrator will get all the failures notifications to the email, but SMS notifications will be sent only if the site is “down” for more then 15 minutes. The manager will receive only SMS about major failures lasting more than an hour. Setting up the contact working schedule
Suppose that one administrator can not cope, and we hired one more administrator. The first one works during the first half of the week, the second one works during the second half. Accordingly the notifications should be sent to the administrator “on duty” To set this scenario the window “Set the contact working hours” is used in the contact settings.
In this case the first administrator will receive the SMS notifications from Monday to Thursday inclusive. Additionally, you may divide the notification for different employees according to the time of day, for example appointing day and night administrators.
Conclusions: with the help of relatively simple mechanisms we may cover most notifications fine-tune user scenarios.
How to monitor availability of any web site?Published: all articles | Glossary | FAQ | Testimonials
The main feature of HostTracker monitoring service is the regular checks of web sites with monitoring intervals from 1 minute. Moreover, the HostTracker’s dedicated global monitoring checkpoints network currently includes more than 140 servers all over the world.
The main feature of HostTracker monitoring service is the regular checks of websites with monitoring intervals from 1 minute. Moreover, the HostTracker’s dedicated global monitoring checkpoints network currently includes more than 140 servers all over the world.
Each test is simulating the visit of a real user. If this imaginary visitor is able to load the site – everything is ok, otherwise – the site is revised again by a certain algorithm (just to be sure). Then, if an error was identified, it is recorded in the database and the notification of unavailability is sent. This is the easiest way to check the site’s availability. If you are interested, HostTracker has a great deal of more sophisticated tests to offer.
Types of tools for web accessibility evaluation
Here are some quick checks you can start with immediately that will move your web site toward better accessibility. It is worth noting that these checks support different protocols.
Armed with all these tests, you’ll be eager to collect extensive and thorough information about your web site. You’ll be entitled to know when, why and how did your web site stop working. For example, when the network, server or web site itself are down. Moreover, by using HostTracker, you can immediately detect when web site performance goes down and omit causing any inconveniences for your users. Or even more – you can easily recognize when some data isn’t regularly retrieved from the database. All these tools can help you pinpoint and rectify performance and speed issues with any publicly available web site. It, definitely, saves your time! And, in this case, downtime is small.
Almost all HostTracker’s customers are eager to reach 99% or higher uptime. By the way, the data from this service could be a good support in your future confrontations with hosting partner. Truly, many HostTracker’s customers have found a reliable web hosting partner or made him fulfill all promises and commitments according to the contract.
Most Internet service providers and web servers use these blacklists to detect IPs linked to computers with pervading spam or unwanted activity. And the problem is: you can be blacklisted accidentally and be unaware about it. If it happens, your rankings will go down or disappear entirely. You can be truly innocent of any deliberate wrongdoing and still be on the list. For example, if you share your web hosting with someone unreliable. With this monitoring function you can be always aware if your company’s domain name is blacklisted and be ready to deal with it. You're likely to come across contacting the list by email or passing through some sort of automatic procedures in order to prove that you are not a robot when you’ll be trying to get off a blacklist.
HostTracker service settings
All above-mentioned checks teem with the wide variety of options:
As regards alert notifications option, clients will find themselves spoiled for choice. HostTracker provides notifications via e-mail, SMS and, by extension, via Skype, Hangouts and voice call. The most striking one - POST request. There is a possibility to send a request to a specific web server (e.g. to restart the web site automatically).
HostTracker service has an API, which allows pieces of software to interact. It is considered as a contract provided by one piece of computer software to another.
The next HostTracker’s advantage is that the service doesn’t require a lot of system resources (e.g. installation any client software). Almost all features are operating using cloud services, and can be configured with only HostTracker’s web site tools. And service settings, definitely, won’t take much time!
Generally speaking, the service is still being developed, as well as, the monitoring network expands, new tools pop up and so on. Considering new tools, they are being developed in response to the requests made by clients. Please don’t hesitate to contact HostTracker’s admins if you have any further suggestions about extra tools which yet aren’t provided by the service.
Tags: monitoring service
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