Website monitoring
Website monitoring Website monitoring is an automated process of checking availability of a site.

Website monitoring is an automated process of checking availability of a site. The main goal of it is evaluation of possibility to access the site by clients. It is clear, that a site is efficient when an interested person can load the page and make a purchase or look for some information. If this action fails for some reason - the site does not execute its mission, and a client will find what he needs somewhere else.

There are many solutions of this problems, and all of them could be divided into passive and active ways. The result of monitoring is the value of uptime, measured with some accuracy. Having it, one can conclude how long is the site broken during some period of time (usually, for a year). Low uptime usually means that the server where the site is hosted, or internet connection to it, is unreliable and is required to be changed.

  • CM.Glossary.Uptime
  • CM.Glossary.Downtime
  • CM.Glossary.ActiveMonitoring
  • CM.Glossary.PassiveMonitoring
  • CM.Glossary.Availability
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Very usefull service, helps us to monitor activity of our sites.

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- A.
How to get alerts from HostTracker

In today’s high speed, high pressure and high-stress world it’s utterly important to keep up with things going on with your website. Being well-informed means being in the know of how speedily the monitoring service can contact you - as how will you save the world if you don’t know what’s happened in time?

In today’s high speed, high pressure and high-stress world it’s utterly important to keep up with things going on with your website. Being well-informed means being in the know of how speedily the monitoring service can contact you - as how will you save the world if you don’t know what’s happened in time? HostTracker gives you this unique opportunity to be the first to find out when your website goes down or stops functioning the way it should.

However, there are a couple of factors to keep in mind. All issues – especially serious ones - need to be clearly prioritized. By far, keeping up with all warning notices without managing their preferences beforehand can be really challenging. Chances are, that at some time in your life, you’ll simply get your mail drowned in the notification spam.

In light of this, HostTracker provides a set of default notification preferences. Generally, they are split up into three categories:

  • Short-term issues - the alert is not sent at all;

  • Major issues – the administrator is notified right away.

  • Long-term issues – the manager is notified right away.

If your website falls into one of these three groups, HostTracker emails you at once. There are many ways you could configure HostTracker to send notifications out. The direct message notifications could be sent via e-mail, SMS, Skype, Viber, Hangouts, Telegram or Slack. It’s up to you to choose which method (methods) you want to use. Rather, if you have your phone number attached to your HostTracker account you can also turn on SMS or voice call notifications. HostTracker values its customers' time above all else and provides notification scheduling as well. Therefore, you won’t be annoyed with your phone buzzing all night long, as well as, you’ll get your notifications in small doses in time throughout the day.

Additionally, there are several sub-categories based on following events:

  • If the website experiences some performance problems;

  • If the website is offline;

  • If the website is back online or performance problems have been successfully sorted out.

Whilst the first and third options are clear to understand, the second is likely pretty vague. So when can you expect your alerts on the second occasion? HostTracker will drop you multiple timely alerts every time when the check is unsuccessful – note, we consider only confirmed minor/major problems.

The system work is organized in such a brilliant way, that every responsible person for the website well-being happens to be protected from being spammed by multiple unimportant notifications or reminders, and get them only on the serious events. For example, suppose your website is managed by both the administrator and manager, and is currently offline. In that case: first, the e-mail will be sent directly to the administrator; second, after quarter an hour the administrator will receive the direct SMS notification; third, if that situation does not change after more than an hour, the SMS will be sent to the manager, to boot. Sounds ideal, isn’t it? While it may be ample for your needs, HostTracker offers one more feature – Time of activity - in order to help you solve your problems in a much more quick and efficient way.

One reason why using Time of activity option is of interest to our clients is that they could enjoy a good night sleep without worrying whether their shift administrator will miss an important alert. By the way, all outlined options are fully-customizable.

As a customer-oriented company, we provide not only different useful tools for smooth website life online but also lend an air of ‘peace and relaxation’ to our customers – they are not stressed out by annoying ongoing notifications. Various settings allow our customers to clearly define and assign roles and responsibilities for team members, collaborate better and ultimately, have an overview of the whole website performance and keep track of the all technical difficulties they experience with their website. 100% customer satisfaction is our goal.



 

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Home > Blog > blacklisting

Anyone can be blacklisted – so what can you do? How can you detect such problem? Are there any protection mechanisms? This is what this article is about.

Are you sure that your domain isn’t currently listed with some anti SPAM-database? We recommend you to check this out!  As you can be one of those who accidentally fall into being blocked due to spreading spam, malware, viruses or just having dangerous, illegal or prohibited content (links to such content) hosted on their pages. Apparently, anyone can be blacklisted – so what can you do? How can you detect such problem? Are there any protection mechanisms? This is what this article is about.

Why is this happening?

There are tens of thousands of different DNSBL-servers up for grabs out there and they all have their own set standards and criteria for which IP should be blacklisted. Moreover, these conditions are constantly changing. Therefore, there’s no guarantee that even a law-abiding domain which meets all standards of copyright and trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes of law, one day wouldn’t be filtered out by the search engine as one that spreads spam.

Actually, HostTracker’s team recently faced the risk of being banned too. HostTracker, in its capacity as a website monitoring service, sends daily many various reports to the people that requesting them, hence it was easy to determine that some of our emails hadn’t been delivered and were dumped into a spam folder.

So what should you do?

Understanding the problem is the first step to fixing it. So it’s crucial to be aware of the warning signs of listing threat and be able to quickly take steps to cut back if you recognize them. Since we recommend adopting our new feature - "DNSBL" on the "Check site instantly" bar - we have implemented just for you:

This option is not exactly brand new, as there are dozens of different check services out there (for instance, Mxtoolbox), which offer a convenient help in testing whether your domain is on some blacklists. But soon we realized that we also needed to arm HostTracker with this check, as without having had such tool in place, we were flying blind.

In light of what was written above, we provide the illustration of how the "DNSBL" check works:

If HostTracker detects some suspicious activity from your IP address, you’ll be notified immediately with an alert of a possible listing reason. For you it means - the ability to track the reason why the site was blocked to its origins.

Usually, the domain will be blocked not at once but only after a thorough analysis of many factors. If you have already discovered your IP on one or more blacklists, don’t panic, more often than not, all you need to do is to follow their specific removal process. That implies, you should visit the corresponding blacklist's website and, following the removal instructions, enter the domain name and press "Delist". Additionally, you may need to contact the blacklist with a removal request. Note that, previously you have to resolve all issues that caused the blacklist.

So, if you happen to discover your IP address involved in spamming – resolve the underlying issues and you’ll be removed automatically, once a certain period of time elapses. How to stay protected and off of blacklists? The best option is to use PTR or SPF for messaging, as this’ll eliminate the likelihood of your domain name getting fraudulently spoofed and abused by spammers, or blocked for appearing to use a dynamic IP address.

There's no single cause of being blacklisted. Generally speaking, if your IP has been tagged illegal accidentally, the removal process won’t take much time and effort. But it is essential to be proactive, so that to be able to act fast and be in tune with such situations. The sooner you find out about the issues, the easier they are to deal with and the more likely that your domain name won’t be deemed illegal among the entire set of DNSBL databases. Use our new option "DNSBL" on the "Check site instantly" bar to be always aware of the "status" of your resource and never be tossed and turned by the tides of website hassles and outages. Remember, we’re looking forward to any interesting comments and suggestions regarding our service and its work.

 

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