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Is Twilio down right now?

HostTracker's monitoring network reached www.twilio.com and completed a full check without errors. It has been up for 44d 0h.

Stop finding out from a search - HostTracker's website monitoring checks the services you depend on from 300+ locations and alerts you the moment one changes.

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www.twilio.com checked every 10m

Up

for 44d 0h

Last check
just now
Next check
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HTTP
OK

Checking www.twilio.com right now

A fresh check, started when you opened this page - each probe runs its own independent DNS, TCP, TLS and HTTP request. Anonymous runs sample the network; a signed-in account checks from more locations.

Twilio status

What Twilio's own status page reports - separate from HostTracker's own checks above.

Degraded according to Twilio's status page, updated just now

Open incidents on Twilio's status page

  • Minor impact Monitoring Started

    Search Delays on Enterprise Knowledge

    Parts named: Enterprise Knowledge

    "Enterprise Knowledge is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available."

    Latest update Read the full post

  • Minor impact Monitoring Started

    SMS Delivery Delays from Twilio to Claro Brazil

    Parts named: SMS, Latin America

    "We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability."

    Latest update Read the full post

  • Minor impact Investigating Started

    Media Streams Audio Delays

    Parts named: Media Streams US1

    "We are investigating media streams audio delays. We expect to provide another update in 1 hour or as soon as more information becomes available"

    Latest update Read the full post

4 more open incidents on Twilio's status page.

Twilio parts

172 parts on its status page, the main ones first
  • Media Streams US1Minor
  • Enterprise KnowledgeMinor
  • MMS Long Code, North AmericaMinor
  • SMS, Latin AmericaMinor
  • Voice, APACMinor
  • Voice, EuropeMinor
  • Verify Silent Network AuthMinor
  • SMS
  • Voice REST API US1
  • Verify
  • REST API
Show all 172 partsHide the full list
  • TaskRouter
  • INTERCONNECT
  • PHONE NUMBERS
  • PROGRAMMABLE CHAT
  • PROXY
  • FRONTLINE
  • Sender ID
  • SendGrid Marketing Campaigns
  • SendGrid API
  • SendGrid Website
  • SendGrid Statistics
  • SendGrid Email Activity
  • SendGrid Partners
  • SendGrid Billing
  • SendGrid Legacy Marketing Campaigns

PROGRAMMABLE MESSAGING

  • MMS
  • SMS
  • SMPP
  • WhatsApp Messaging
  • Notify
  • Conversations
  • Messaging Insights
  • Messaging Services
  • Content API
  • Toll-free verification
  • RCS Messaging
  • Programmable Messaging API
  • Intelligent Alerts

PROGRAMMABLE VOICE US1

  • PSTN US1
  • SIP Interface US1
  • Client Web US1
  • Client Mobile US1
  • Conference US1
  • Recording US1
  • Queue US1
  • Text-to-Speech US1
  • Recording Transcriptions US1
  • TwiML US1
  • Voice Insights US1
  • Speech Recognition (Gather Speech) US1
  • Realtime Transcriptions US1
  • Pay US1
  • Media Streams US1Minor
  • Dialogflow US1
  • ConversationRelay US1
  • Voice REST API US1

PROGRAMMABLE VOICE AU1

  • PSTN AU1
  • SIP Interface AU1
  • Client Web AU1
  • Client Mobile AU1
  • Conference AU1
  • Recording AU1
  • Queue AU1
  • Text-to-Speech AU1
  • Recording Transcriptions AU1
  • TwiML AU1
  • Voice Insights AU1
  • Speech Recognition (Gather Speech) AU1
  • Realtime Transcriptions AU1
  • Pay AU1
  • Media Streams AU1
  • ConversationRelay AU1
  • Voice REST API AU1

PROGRAMMABLE VOICE IE1

  • PSTN IE1
  • SIP Interface IE1
  • Client Web IE1
  • Client Mobile IE1
  • Conference IE1
  • Recording IE1
  • Queue IE1
  • Text-to-Speech IE1
  • Recording Transcriptions IE1
  • TwiML IE1
  • Voice Insights IE1
  • Speech Recognition (Gather Speech) IE1
  • Realtime Transcriptions IE1
  • Pay IE1
  • Media Streams IE1
  • ConversationRelay IE1
  • Voice REST API IE1

ACCOUNT SECURITY

  • Authy 2FA
  • Verify
  • Authy App
  • Lookup
  • Verify Events

ELASTIC SIP TRUNKING US1

  • Origination US1
  • Termination US1

ELASTIC SIP TRUNKING AU1

  • Origination AU1
  • Termination AU1

ELASTIC SIP TRUNKING IE1

  • Origination IE1
  • Termination IE1

FLEX

  • Flex Agent Copilot
  • Flex Agent Desktop
  • Flex Application Platform
  • Flex Insights
  • Flex Queue Stats
  • Flex Teams View
  • Flex Admin Console
  • Flex Routing
  • Flex Conversations
  • Flex Programmable Chat
  • Flex Programmable Voice
  • Proxy
  • Flex Plugins
  • Flex Billing

CONVERSATIONS

  • Conversation Orchestrator
  • Conversation Intelligence
  • Conversation Intelligence (classic)
  • Conversation Memory
  • Enterprise KnowledgeMinor

TWILIO EMAIL

  • Mailsend: Comms API
  • Logs
  • Dedicated IP Address

PROGRAMMABLE VIDEO

  • Group Rooms
  • Peer-to-Peer Rooms
  • Recordings
  • Compositions
  • Network Traversal Service
  • Go Rooms
  • Video Insights
  • Realtime Transcriptions

SERVERLESS

  • Studio
  • Functions
  • Assets
  • TwiML Bins
  • Sync

DEVELOPER TOOLS

  • Console
  • Event Streams
  • Debugger & Alarms
  • Documentation
  • REST API
  • Bulk Export

TWILIO PLATFORM

  • Billing
  • Customer Support Center
  • Other
  • Account Insights
  • Trust Hub
  • Organization

CARRIER NETWORK

  • SMS Long Code, North America
  • MMS Long Code, North AmericaMinor
  • SMS Short Code, North America
  • MMS Short Code, North America
  • SMS Toll-Free, North America
  • MMS Toll-Free, North America
  • Voice, North America
  • Voice, Latin America
  • SMS, Latin AmericaMinor
  • Voice, APACMinor
  • SMS, APAC
  • MMS, APAC
  • Voice, EuropeMinor
  • SMS, Europe
  • Voice, Middle East & Africa
  • SMS, Middle East & Africa
  • Verify Silent Network AuthMinor
  • Lookup Identity Match
  • Lookup Line Type Intelligence [Legacy API]
  • Lookup Line Type Intelligence [Twilio API]
  • Lookup SIM Swap
  • Legacy Identity MatchAndAttributes

ZIPWHIP MESSAGING

  • SMS Long Code, North America
  • MMS Long Code, North AmericaMinor
  • SMS Toll-Free, North America
  • MMS Toll-Free, North America

ZIPWHIP TOOLS

  • Zipwhip Provisioner Dashboard and API
  • Zipwhip Support Ticketing
  • Toll-Free Verification Portal

SendGrid Mail Sending

  • API v3
  • SMTP
  • API v2

SendGrid Webhooks

  • Event Webhooks
  • Parse API

Last 90 days on Twilio's status page

The newest 10

141 incidents: 131 minor and 10 not rated.

HostTracker is not affiliated with Twilio. Incident text is quoted briefly from their status page, with a link to the full post.

Want this on Slack, Teams, SMS or email, only for the parts you use? See Vendor Watch below.

How Twilio has behaved

Every figure here comes from HostTracker's own checks of www.twilio.com, not from the vendor's status page.

Response time

261ms avg · 1539ms peak

What we check

  • HTTP263 ms average, every 10 minutes
    OK
  • Ping16 ms average, every 10 minutes
    OK
  • Page Speed8183 ms average, every 15 minutes
    OK

90-day uptime

100.000% over 45 measured days · 0 incidents

  • Operational
  • Degraded
  • Down
  • No data
90 days agoToday

Incident history

Last 90 days

No incidents recorded in the last 90 days.

Get alerted the next time Twilio goes down

One alert per incident, on Slack, Teams, SMS or email, and only for the parts you use. To start, we pre-select SMS, Voice REST API US1 and Verify.

  • Twilio's own post, linked and quoted
  • Problem reports from people on this page
  • Our own check of the Twilio API

30-day trial, no card. Twilio comes pre-selected - nothing is watched until you press Start watching.

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HostTracker is not affiliated with Twilio.

Is Twilio not working for you?

Tell us what is broken. One click, no account.

One report per visitor per hour. We keep only the country and the problem type, never your IP address.

Problem reports, last 24 hours

Reports come from visitors of this page. A sharp rise above the usual level means many people hit a problem at once, even while our checks stay clear: those checks test the public site from outside and do not sign in.

Top reported problems

    100.00%Uptime in the last 24 hours, 0 incidents, 0 min down
    100.00%Uptime over the last 7 days
    100.00%Uptime over the last 30 days
    263 msAverage response over 30 days

    About Twilio outages

    Written by the HostTracker monitoring team · updated from live probe data.

    Twilio provides the programmable communication infrastructure - SMS, voice calls, phone verification, and email through its SendGrid product - that sits behind a huge number of other companies' notification and authentication flows, with most of that traffic actually running through api.twilio.com rather than the marketing site at www.twilio.com. Because Twilio bundles several genuinely different products under one account, an incident rarely hits all of them evenly: SMS delivery can degrade while Voice keeps working fine, or Verify can slow down while email sending through SendGrid is unaffected. On top of that, a message can fail to arrive for reasons that have nothing to do with Twilio at all, since the mobile carrier or email provider on the receiving end makes its own delivery decisions after Twilio has already handed the message off.

    Common causes of Twilio downtime

    Not sure whether it's Twilio or your own connection? Read the full breakdown in our website down checker guide for a general walkthrough of diagnosing any outage, from DNS failures to expired certificates.

    Carrier-side delivery delays on SMS or voice calls that happen after Twilio has successfully handed the message off, which are not a Twilio outage even though the end user never receives anything

    Per-product incidents that affect SMS, Voice, Verify, or SendGrid email independently, since these are separate systems bundled under one account rather than one shared pipeline

    Regional phone number pool issues that degrade sending or receiving for numbers provisioned in a specific country while other regions keep working normally

    Webhook delivery failures on the receiving application's own server, which can look exactly like a Twilio problem even though Twilio successfully sent the callback

    The console/dashboard and the live api.twilio.com serving path running on different infrastructure, so account management can be slow while messages and calls keep processing normally, or the reverse

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    HostTracker has monitored websites and online services since 2004 and is trusted by 500,000+ sites today, covering 14 check types from 300+ global locations. Want the same multi-location confirmation and instant alerts for your own site or any service you depend on? Getting started costs nothing - start a free monitor or compare plans and pricing.

    Questions people ask during an outage

    The live probe run on this page tests www.twilio.com from a broad sample of HostTracker's 300+-location monitoring network - many independent networks at the same moment, rather than just your own connection. If every location fails to reach it, the outage is real and affects everyone; if only a few locations fail while most load normally, the problem is local to those regions or networks rather than Twilio being fully down. A single refresh from your own browser can never make that distinction, because it only ever tests from one vantage point on one network.

    Yes. HostTracker lets you add any URL - including third-party services you depend on, not just your own website - as a monitored target, and notifies you automatically the moment it becomes unreachable. Before sending an alert, HostTracker re-verifies a failure from multiple locations in its 300+-location network, so you're notified about real, confirmed outages rather than a single location's momentary blip. The free plan checks two monitors every 30 minutes indefinitely at no cost; paid plans check as often as once a minute, with alerts available through SMS, email, voice call, and several messenger apps.

    No - as of the most recent check, www.twilio.com is responding normally to HostTracker's monitoring network, and has been up for 44d 0h. Over the last 24 hours it recorded 100.00% uptime across 0 incidents. If it is failing for you specifically, the cause is usually local - your network, DNS cache, or a regional route - or a problem behind the sign-in, which a check from outside cannot see. The live probe results above show which locations, if any, are affected.

    It might not be Twilio at all. A message can leave Twilio's systems successfully and still fail to arrive because of a carrier-side delay or block on the receiving end, which happens entirely outside Twilio's infrastructure once the handoff is made. Checking the delivery status of specific messages in the console is a better first step than assuming a platform incident, especially if only messages to certain carriers or countries are affected while others go through normally.

    That's a normal pattern for Twilio, not a contradiction. Voice, SMS, Verify, and SendGrid email are separate products that share a billing account but not the same underlying infrastructure, so an incident can affect one while leaving the others completely unaffected. If Voice specifically is failing, that points at an issue scoped to Twilio's Voice systems rather than a platform-wide event, and checking api.twilio.com's general reachability alongside the specific product's own status gives the fuller picture.

    Often not. Twilio sends webhook callbacks to a URL your own application hosts, and a failure there - your server being down, slow, or returning an error - looks identical from Twilio's side to a delivery problem, even though Twilio successfully attempted the callback. Checking your own endpoint's logs and uptime is usually the faster diagnosis than assuming the issue originates at Twilio, particularly if other Twilio features on the same account are working normally.

    The API endpoint is the more direct signal if your integration is failing, since it's what your code actually calls to send messages, place calls, or verify numbers. The console at twilio.com runs on separate infrastructure for account management and reporting, so it can lag behind or diverge from the live serving path - a console that loads slowly doesn't confirm the API is struggling, and a console that's briefly unreachable doesn't mean messages have stopped sending.