Downtime
Downtime Downtime is when your site does not work. It's really bad.

Downtime is when your site does not work. If the site does not work - you'll not get any benefits from its existence. Downtime is opposite to uptime. There could be various reasons why a site does not work. Most usual cases: problems with server, server overload, application error, network problems and so on. The first step of fixing en error is detecting. There are special instruments, called website monitoring services, which may check sites for errors over the time. Such tools help you to detect error and provide primary analysis of its reasons. Also, usually some information could be found in server logs. If you have access to them, you should review. If not - ask your hosting company to provide them. Detecting of errors may help you to evaluate the reliability of your site and hosting.

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I was informed when my site was down in a timely manner. Saved me lots of downtime and loosing traffic.

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- Fey.
How to get alerts from HostTracker

In today’s high speed, high pressure and high-stress world it’s utterly important to keep up with things going on with your website. Being well-informed means being in the know of how speedily the monitoring service can contact you - as how will you save the world if you don’t know what’s happened in time?

In today’s high speed, high pressure and high-stress world it’s utterly important to keep up with things going on with your website. Being well-informed means being in the know of how speedily the monitoring service can contact you - as how will you save the world if you don’t know what’s happened in time? HostTracker gives you this unique opportunity to be the first to find out when your website goes down or stops functioning the way it should.

However, there are a couple of factors to keep in mind. All issues – especially serious ones - need to be clearly prioritized. By far, keeping up with all warning notices without managing their preferences beforehand can be really challenging. Chances are, that at some time in your life, you’ll simply get your mail drowned in the notification spam.

In light of this, HostTracker provides a set of default notification preferences. Generally, they are split up into three categories:

  • Short-term issues - the alert is not sent at all;

  • Major issues – the administrator is notified right away.

  • Long-term issues – the manager is notified right away.

If your website falls into one of these three groups, HostTracker emails you at once. There are many ways you could configure HostTracker to send notifications out. The direct message notifications could be sent via e-mail, SMS, Skype, Viber, Hangouts, Telegram or Slack. It’s up to you to choose which method (methods) you want to use. Rather, if you have your phone number attached to your HostTracker account you can also turn on SMS or voice call notifications. HostTracker values its customers' time above all else and provides notification scheduling as well. Therefore, you won’t be annoyed with your phone buzzing all night long, as well as, you’ll get your notifications in small doses in time throughout the day.

Additionally, there are several sub-categories based on following events:

  • If the website experiences some performance problems;

  • If the website is offline;

  • If the website is back online or performance problems have been successfully sorted out.

Whilst the first and third options are clear to understand, the second is likely pretty vague. So when can you expect your alerts on the second occasion? HostTracker will drop you multiple timely alerts every time when the check is unsuccessful – note, we consider only confirmed minor/major problems.

The system work is organized in such a brilliant way, that every responsible person for the website well-being happens to be protected from being spammed by multiple unimportant notifications or reminders, and get them only on the serious events. For example, suppose your website is managed by both the administrator and manager, and is currently offline. In that case: first, the e-mail will be sent directly to the administrator; second, after quarter an hour the administrator will receive the direct SMS notification; third, if that situation does not change after more than an hour, the SMS will be sent to the manager, to boot. Sounds ideal, isn’t it? While it may be ample for your needs, HostTracker offers one more feature – Time of activity - in order to help you solve your problems in a much more quick and efficient way.

One reason why using Time of activity option is of interest to our clients is that they could enjoy a good night sleep without worrying whether their shift administrator will miss an important alert. By the way, all outlined options are fully-customizable.

As a customer-oriented company, we provide not only different useful tools for smooth website life online but also lend an air of ‘peace and relaxation’ to our customers – they are not stressed out by annoying ongoing notifications. Various settings allow our customers to clearly define and assign roles and responsibilities for team members, collaborate better and ultimately, have an overview of the whole website performance and keep track of the all technical difficulties they experience with their website. 100% customer satisfaction is our goal.



 

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HostTracker provides the best practice for monitoring both content changes and website availability. HostTracker’s tools allow you to check whether your webpage loads correctly and test it for errors as frequently as you’d like. Additionally, you'll know:

▶ Why do we need that?

▶ Service Settings;

▶ Content Check Methods.

HostTracker provides the best practice for monitoring both content changes and website availability. HostTracker’s tools allow you to check whether your webpage loads correctly and test it for errors as frequently as you’d like. Moreover, our service will be the best assistance in tracking websites with complex structure.

Why do we need that?

With “Content Check” you can spot the presence/absence of specific words on your page, as well as, to monitor the integrity of the website. However, it shows that it is insufficient to enable clear conclusions about the webpage performance. And there will certainly come a point in the life when questions like these arise: “Does the data load completely from the database?” “Are there any missing items on my page?” “What if my website is being hacked right now?” etc.

Little time for writing a simple script on your site - and you can check whatever you want. Server scripts come in handy when there is a need to keep an eye on any changes in website performance. To illustrate, you can write a script which will display “OK” provided everything is operating fine or there is enough disk space. If it happens that the website seems to be available, but actually “Error connect to mysql” pops up, then it’s highly recommended to tune the monitoring function for tracking the absence of a word, in particular, the word “Error”. To the boot of all that, this function can be used as a stopgap to identify obscene comments or suspicious activity until more sophisticated alternatives can be found. Notably, unwanted activity can be tracked by detecting the keywords of virus scripts.

The “Content Check” tool is easy to use and the results are crystal-clear for understanding. Moreover, our service is cloud-based, so you don’t need to install any additional software. Interestingly, the same check let hit HTTP load-testing and collects all statistics you need. Simultaneously, you can carry on website speed and response time tests and, by extension, pinpoint whether your IPs is blacklisted with one of nearly seventy DNS based blacklists.

Service Settings

Are you ready to start monitoring your website content? Let’s go! First and foremost, type the URL of your website into the space provided (or click on “Add list” - if you need to monitor a bulk of websites). Please, pay attention to the “Content Check” field – complete blank space with keywords you wish to monitor, use commas to separate words. It’s worth noting that HostTracker will keep you always updated on your webpage performance, and if, for instance, the presence/absence status of the certain phrases ever changes, you’ll be notified immediately by email and/ or by phone.

Additionally, there are some additional content monitoring options. The first advantage of using them is that, they give you the opportunity to choose only words or phrases that you want/don’t want to show on your website. The second advantage is that, in case of defining a series of keywords, both the disappearance of all words and a single one cause the error. A tick next to “Follow redirect” reflects that the request is forwarded to the target page (defined in the Redirection).

Methods

For more configuration options, click on “Advanced options” drop-down list. Make sure your desired method is set up in the “HTTP method” area.

Available HTTP methods:

  • GET (default parameter value) - is used to retrieve information from the Request-URI for keywords search.

  • POST – gets a content body used to send specific parameters and data.  It tests the functionality and correctness of the website forms.

To sum up, HostTracker incorporates a lot of powerful tools - you're bound to find something you'll like!

 

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