DNS
DNS DNS - domain name system, a system for locating a web site.

DNS - domain name system. This system helps to find a real server by virtual site name. The system is realized by the hierarchy of DNS servers, each of them holds information about specific domains and may delegate such role to lower stage servers. Let's take, for example, site www.host-tracker.com. The upper domain is .com, so the request is made to the server, which is responsible for all .com sites. It knows where each site is located, or at least, where is another server, which knows for sure. If you get "Server not found" message, that means no record exists on the DNS server for the site name you've requested.

Each time you enter an address into the browser - a DNS request is made, in order to find where the site is located. To make this process faster, DNS data can be saved into a cache. If you own a site and decide to change its name for some reason, or if you have just created the new one - you should keep in mind that DNS cache needs some time to be updated globally. Usually, it happens within couple of hours, but it can take up to 48 hours. That's why sometimes a newly-hosted site can not be visible for some time.

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SSL Certificate Monitoring

For those seeking a possibility to keep SSL certificates always up-to-date and have a constant watch over their expiry dates, there is a Certificate expiration function. Read more: How to activate a Certificate expiration function?

 

For those seeking a possibility to keep SSL certificates always up-to-date and have a constant watch over their expiry dates, there is a Certificate expiration function. Having an effective SSL certificates monitoring should always be one of your main priorities.

How to activate

Simply sign up, go to Add check, then scroll to the bottom of drop-down list, click on Certificate expiration and wait till the Check window pops up prompting you to fill in the form.

Enter the domain name or the list of domain names you want to monitor for certificate expiry and add the task name.

Once this is completed, go to Subscriptions and set the alerting frequency interval. Finally, click on Save. Note that, we’ll contact you on the following events:

  • UP - If a certificate expires in:

    • 30 days (1 month)

    • 7 days (1 week)

    • 1 day

  • DOWN - The day your certificate expires

  • REPEAT - Daily, after your certificates expired, and has not been replaced yet.

Don’t forget to specify the Contact group for notification!

Put tick marks next to the contacts of people, who should be informed in case of any problems.

Note: if you want to be notified not only by email, but also by other messengers (Skype, Viber, Hangouts, Telegram), add them in the "Add Contact" bar or in the "Notifications" menu on the main page screen.

If you have any questions about configuring SSL, please contact our Support: ht2support@host-tracker.com

 

 

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Home > FAQ
I set my site to be checked every 1 (10, 30 etc) minutes, however I see only 1 record in logs for a day. Why?
Note that adjacent checks with the same result (all show Ok or all fail) stack into a single record in logs by default. Pay attention to columns "Check cnt." and "Interval" in the log. "Check cnt." shows how many checks have been made for the specified interval. It is done to make logs less bulky. However, you may turn on "Full log" option for your tasks - in this case all checks are saved separately. You may select this option while creating or editing a task.
Can I insert a list of sites for monitoring?
While creating a new monitoring task click "Add list" near the URL field. Then insert into the extended field the list of sites, each one from the new line.
How to add more sites for monitoring?
Sign in at www.host-tracker.com and on the main page and click "Add", for web sites click on http. Then fill regular task creation form.
Does HostTracker affect my analytics?
HostTracker does not execute any javascripts while checking your sites. So, if you use external monitoring tool, like Google Analytics, these checks are not counted. However, if you use some internal monitoring system - HostTracker requests will be logged. In this case you may exclude checking servers by IP. List is here.
How to check CONTENT with HostTracker?
Visit this link for detailed instructions: Content Check.
Does HostTracker support HTTPS monitoring?
Yes, HostTracker has full https support. Certificate-related errors are reported as well as usual http error codes.
Where can I find the list of HostTracker IPs?
IP addresses of all HostTracker servers are in this list. Note that the list may change over the time, as HostTracker network grows.
Which payment methods do we accept?
Most used payment methods are: credit/debit card, PayPal, wire transfer, WebMoney. If you wish to use other - contact support.
How do I enable a new SSL Certificate Monitoring Check at HostTracker?

Activating a new SSL Certificate Monitoring Check takes several minutes. Please start off on the Certificate expiration window.

▶ Enter your domain name​.

▶ Add a task name.

▶ Press Save.

For more details, please follow the link.

 

How to update credit card for billing?
Visit Billing page and click "use other" in Payment method field next to the current card. Select "New Credit/Debit card", enter the new CC info and perform the payment for minimal amount. All further payments will be taken from the new card, and the paid amount will be subtructed from the next charge.
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