Twilio outage on October 27, 2026: SMS Delivery Delays and Failures from Twilio to Turkcell Turkey
Twilio reported an incident affecting Twilio for 1 hour 39 minutes on 27 October 2026, from 11:39 to 13:18 UTC.
Resolved
Official incident reported by Twilio
- Started
- 11:39
- 27 Oct 2026 UTC
- Resolved
- 13:18
- 27 Oct 2026 UTC
- Duration
- 1h 39m
- 1 hour 39 minutes
- Impact
- Minor
- as rated by Twilio
- Updates
- 4
- posted by Twilio
Timeline
All times UTC.
Official incident from Twilio
SMS Delivery Delays and Failures from Twilio to Turkcell Turkey
-
Official
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Turkcell network subscribers in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
Official
Identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Turkcell network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
Official
Monitoring
We have observed a recovery in SMS delivery from Twilio to Turkcell network subscribers in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
Official
Resolved
The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.
"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.
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Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.