Twilio outage on November 2, 2026: Voice Call Failures from a Subset of Twilio Phone Numbers to Philippines
Twilio has reported an incident affecting Twilio since 05:41 UTC on 2 November 2026 (2 hours 25 minutes so far).
Open
Official incident reported by Twilio
- Started
- 05:41
- 2 Nov 2026 UTC
- Status
- Open
- not resolved yet
- Duration
- 2h 25m
- 2 hours 25 minutes so far
- Impact
- Minor
- as rated by Twilio
- Updates
- 3
- posted by Twilio
Timeline
All times UTC.
Official incident from Twilio
Voice Call Failures from a Subset of Twilio Phone Numbers to Philippines
-
Official
Investigating
Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Official
Identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
Official
Identified
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.
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Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.