Twilio outage on October 21, 2026: SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India
Twilio has reported an incident affecting Twilio since 16:32 UTC on 21 October 2026 (1 day 6 hours so far).
Open
Official incident reported by Twilio
- Started
- 16:32
- 21 Oct 2026 UTC
- Status
- Open
- not resolved yet
- Duration
- 1d 6h
- 1 day 6 hours so far
- Impact
- Minor
- as rated by Twilio
- Updates
- 6
- posted by Twilio
Timeline
All times UTC.
Official incident from Twilio
SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India
-
Official
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
Official
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
Official
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
-
Official
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
-
Official
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
-
Official
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.
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Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.