Twilio outage on October 24, 2026: Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
Twilio has reported an incident affecting Twilio since 18:42 UTC on 24 October 2026 (2 hours 53 minutes so far).
Open
Official incident reported by Twilio
- Started
- 18:42
- 24 Oct 2026 UTC
- Status
- Open
- not resolved yet
- Duration
- 2h 53m
- 2 hours 53 minutes so far
- Impact
- Minor
- as rated by Twilio
- Updates
- 2
- posted by Twilio
Timeline
All times UTC.
Official incident from Twilio
Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom
-
Official
Investigating
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 1 hour or as soon as more information becomes available.
-
Official
Investigating
Twilio customers may be experiencing device verification timeouts during API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom. Our team is actively investigating the issue. API transactions may temporarily fail over to secondary methods like SMS OTP. We will provide another update in 2 hours or as soon as more information becomes available.
"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.
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Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.