Twilio outage on November 4, 2026: Delayed Email Validation History
Twilio reported an incident affecting Twilio for 2 hours 48 minutes on 4 November 2026, from 17:54 to 20:42 UTC.
Resolved
Official incident reported by Twilio
- Started
- 17:54
- 4 Nov 2026 UTC
- Resolved
- 20:42
- 4 Nov 2026 UTC
- Duration
- 2h 48m
- 2 hours 48 minutes
- Impact
- Minor
- as rated by Twilio
- Updates
- 6
- posted by Twilio
Timeline
All times UTC.
Official incident from Twilio
Delayed Email Validation History
-
Official
Investigating
Our monitoring systems have detected a potential issue with Email history displaying in UI. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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Official
Investigating
Starting around 11:30 on 11/04/2026, our engineers began investigating an issue with the Email validation history and statistics shown in the SendGrid UI. Users may not see recent email validation results or updated totals in their validation history. Results validated before the issue began are still visible. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
-
Official
Identified
Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
Official
Identified
Our engineers have identified the issue and are continuing to work toward a fix for the delayed Email Validation history issue. We will provide another update in 2 hours or as soon as more information becomes available.
-
Official
Monitoring
Email Validation history in the SendGrid UI is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
-
Official
Resolved
The delays have been resolved and Email Validation history is operating normally at this time. This incident has been resolved.
"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.
Does your product depend on Twilio?
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You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.