Twilio outage on October 27, 2026: Automated Alert: Minimal Customer Impact
Twilio reported an incident affecting Twilio for 29 minutes on 27 October 2026, from 17:36 to 18:06 UTC.
Resolved
Official incident reported by Twilio
- Started
- 17:36
- 27 Oct 2026 UTC
- Resolved
- 18:06
- 27 Oct 2026 UTC
- Duration
- 29m
- 29 minutes
- Impact
- -
- as rated by Twilio
- Updates
- 2
- posted by Twilio
Timeline
All times UTC.
Official incident from Twilio
Automated Alert: Minimal Customer Impact
-
Official
Monitoring
Our engineers identified an issue with organization pages in the new console experience. During this time, users may have experienced issues with viewing permissions on some organization pages. This issue has now been addressed. We will monitor the issue to ensure full functionality and provide another update as soon as possible.
-
Official
Resolved
We have fully investigated the organization pages issue, and it was determined that the impact was limited to a small subset of console page. All systems are now operational.
"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.
Does your product depend on Twilio?
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You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.