Skip to main content

Twilio outage on October 22, 2026: Billing Delays

Twilio reported an incident affecting Twilio for 56 minutes on 22 October 2026, from 01:29 to 02:25 UTC.

www.twilio.com All times UTC

Resolved

Official incident reported by Twilio

Started
01:29
22 Oct 2026 UTC
Resolved
02:25
22 Oct 2026 UTC
Duration
56m
56 minutes
Impact
-
as rated by Twilio
Updates
2
posted by Twilio

Timeline

All times UTC.

Official incident from Twilio

Billing Delays

Resolved 22 Oct 2026 01:29 UTC View on Twilio's status page
  1. Official
    Investigating

    We are aware of issues affecting billing processing on the Twilio platform. Customers may experience delays or failures in these services. Our team is actively investigating. We will provide another update as soon as more information becomes available.

  2. Official
    Resolved

    Our team is analyzing the impact affecting billing processing on the Twilio platform. We apologize for the inconvenience and for any confusion this may have caused.

"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.

What our checkpoints saw

HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.

Does your product depend on Twilio?

An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.

You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.

Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.