Twilio outage on November 13, 2026: Elastic SIP Trunking Voice Call Issues
Twilio reported an incident affecting Twilio for 28 minutes on 13 November 2026, from 02:33 to 03:02 UTC.
Resolved
Official incident reported by Twilio
- Started
- 02:33
- 13 Nov 2026 UTC
- Resolved
- 03:02
- 13 Nov 2026 UTC
- Duration
- 28m
- 28 minutes
- Impact
- Minor
- as rated by Twilio
- Updates
- 2
- posted by Twilio
Timeline
All times UTC.
Official incident from Twilio
Elastic SIP Trunking Voice Call Issues
-
Official
Investigating
We are investigating an issue with Elastic SIP Trunking. Users may experience issues when making or receiving Voice calls using Elastic SIP Trunking. We will provide another update in 1 hour or as soon as more information becomes available.
-
Official
Resolved
We've detected full recovery of Elastic SIP Trunking. The issue impacting Voice calls has been resolved, and the service is operating normally.
"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.
Does your product depend on Twilio?
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You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.