Twilio outage on November 2, 2026: Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers

Twilio reported an incident affecting Twilio for 1 minute on 2 November 2026, from 20:55 to 20:55 UTC.

www.twilio.com All times UTC

Resolved

Official incident reported by Twilio

Started: 20:55; 2 Nov 2026 UTC
Resolved: 20:55; 2 Nov 2026 UTC
Duration: <1m; 1 minute
Impact: -; as rated by Twilio
Updates: 1; posted by Twilio

Timeline

All times UTC.

Official incident from Twilio

Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers

Resolved 2 Nov 2026 20:55 UTC View on Twilio's status page

20:55 Official
Resolved
On October 31, 2026, from 5AM to 8AM PT, customers may have experienced an issue with some inbound calls to Twilio Brazil numbers having no audio, and some calls also dropping. The impact was linked to a carrier fiber cut and a fallback route that could not handle the traffic load. The issue has been resolved and Voice is operating normally.

"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.

What our checkpoints saw

HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.

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Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.