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Twilio outage on October 27, 2026: Elevated 500 Errors Affecting Programmable Messaging API

Twilio reported an incident affecting Twilio for 1 minute on 27 October 2026, from 21:44 to 21:44 UTC.

www.twilio.com All times UTC

Resolved

Official incident reported by Twilio

Started
21:44
27 Oct 2026 UTC
Resolved
21:44
27 Oct 2026 UTC
Duration
<1m
1 minute
Impact
-
as rated by Twilio
Updates
1
posted by Twilio

Timeline

All times UTC.

Official incident from Twilio

Elevated 500 Errors Affecting Programmable Messaging API

Resolved 27 Oct 2026 21:44 UTC View on Twilio's status page
  1. Official
    Resolved

    Twilio Programmable Messaging API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.

What our checkpoints saw

HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.

Does your product depend on Twilio?

An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.

You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.

Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.