Twilio outage on October 22, 2026: SMS Delivery Delays from Twilio to MTN Nigeria
Twilio reported an incident affecting Twilio for 5 hours 1 minute on 22 October 2026, from 01:15 to 06:17 UTC.
Resolved
Official incident reported by Twilio
- Started
- 01:15
- 22 Oct 2026 UTC
- Resolved
- 06:17
- 22 Oct 2026 UTC
- Duration
- 5h 1m
- 5 hours 1 minute
- Impact
- Minor
- as rated by Twilio
- Updates
- 4
- posted by Twilio
Timeline
All times UTC.
Official incident from Twilio
SMS Delivery Delays from Twilio to MTN Nigeria
-
Official
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
-
Official
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause. We will provide another update in 2 hours or as soon as more information becomes available.
-
Official
Monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
-
Official
Resolved
The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.
"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.
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You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.