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Twilio outage on November 12, 2026: SMS Delivery Failures From Long Code Numbers to AT&T in the US

Twilio reported an incident affecting Twilio for 1 hour 19 minutes on 12 November 2026, from 01:17 to 02:37 UTC.

www.twilio.com All times UTC

Resolved

Official incident reported by Twilio

Started
01:17
12 Nov 2026 UTC
Resolved
02:37
12 Nov 2026 UTC
Duration
1h 19m
1 hour 19 minutes
Impact
Minor
as rated by Twilio
Updates
2
posted by Twilio

Timeline

All times UTC.

Official incident from Twilio

SMS Delivery Failures From Long Code Numbers to AT&T in the US

Resolved Minor impact 12 Nov 2026 01:17 UTC View on Twilio's status page
  1. Official
    Investigating

    We are experiencing SMS Delivery Failures From Long Code Numbers to AT&T in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. Official
    Resolved

    This incident has been resolved.

"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.

What our checkpoints saw

HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.

Does your product depend on Twilio?

An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.

You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.

Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.