Twilio outage on November 6, 2026: TwiML ConversationRelay Documents Page Error
Twilio reported an incident affecting Twilio for 1 hour 56 minutes on 6 November 2026, from 16:53 to 18:49 UTC.
Resolved
Official incident reported by Twilio
- Started
- 16:53
- 6 Nov 2026 UTC
- Resolved
- 18:49
- 6 Nov 2026 UTC
- Duration
- 1h 56m
- 1 hour 56 minutes
- Impact
- Minor
- as rated by Twilio
- Updates
- 4
- posted by Twilio
Timeline
All times UTC.
Official incident from Twilio
TwiML ConversationRelay Documents Page Error
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Official
Investigating
We are investigating an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are navigated away from the ConversationRelay documentation page and are unexpectedly prompted to log in to the Twilio Console when following the documentation links. We will provide an update in an hour or sooner with our findings.
-
Official
Investigating
We are continuing to investigate this issue.
-
Official
Identified
We identified an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are redirected away from the ConversationRelay documentation page and prompted to log in to the Twilio Console when following documentation links. A fix is currently in progress, and we will provide an update in 2 hours.
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Official
Resolved
We resolved an issue where users visiting https://www.twilio.com/docs/voice/twiml/connect/conversationrelay are redirected away from the ConversationRelay documentation page and prompted to log in to the Twilio Console when following documentation links. The service is operating normally.
"Official" rows are quoted from Twilio's public status page, status.twilio.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.twilio.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Twilio status shows what our checks see right now.
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Independent measurement by HostTracker. Not affiliated with Twilio. Official updates are quoted from Twilio's public status page and remain Twilio's own words.