Zoom outage on October 28, 2026: Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region
Zoom has reported an incident affecting Zoom since 14:31 UTC on 28 October 2026 (2 hours 30 minutes so far).
Open
Official incident reported by Zoom
- Started
- 14:31
- 28 Oct 2026 UTC
- Status
- Open
- not resolved yet
- Duration
- 2h 30m
- 2 hours 30 minutes so far
- Impact
- Minor
- as rated by Zoom
- Updates
- 1
- posted by Zoom
Timeline
All times UTC.
Official incident from Zoom
Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region
-
Official
Identified
We have successfully identified the root cause of the missing evaluations acknowledge button in Zoom Quality Management reports in the US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
"Official" rows are quoted from Zoom's public status page, www.zoomstatus.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test zoom.us from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Zoom status shows what our checks see right now.
Does your product depend on Zoom?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Zoom. Official updates are quoted from Zoom's public status page and remain Zoom's own words.