Perplexity outage on August 24, 2026: An issue affecting the stability of the website has been detected
Perplexity reported an incident affecting Perplexity for 1 minute on 24 August 2026, from 23:39 to 23:39 UTC.
Resolved
Official incident reported by Perplexity
- Started
- 23:39
- 24 Aug 2026 UTC
- Resolved
- 23:39
- 24 Aug 2026 UTC
- Duration
- <1m
- 1 minute
- Impact
- Major
- as rated by Perplexity
- Updates
- 35
- posted by Perplexity
Timeline
All times UTC.
Official incident from Perplexity
An issue affecting the stability of the website has been detected
Official incident from Perplexity
P99 First Token Latency of Sonar Pro is elevated
Official incident from Perplexity
Investigating increased API latency
Official incident from Perplexity
An issue affecting the stability of the website has been detected
Official incident from Perplexity
An issue affecting the stability of the website has been detected
Official incident from Perplexity
We are investigating slowness and elevated error rates on the Perplexity website
Official incident from Perplexity
API outage
Official incident from Perplexity
An issue affecting the stability of the website has been detected
Official incident from Perplexity
An issue affecting the stability of the website has been detected
Official incident from Perplexity
Investigating connectivity issues
Official incident from Perplexity
Service outage
Official incident from Perplexity
An issue affecting the stability of the website has been detected
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Official
Investigating An issue affecting the stability of the website has been detected
We are investigating elevated error rates on the Perplexity website.
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Official
Resolved An issue affecting the stability of the website has been detected
This incident has been resolved.
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Official
Investigating P99 First Token Latency of Sonar Pro is elevated
We are currently investigating this incident.
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Official
Resolved P99 First Token Latency of Sonar Pro is elevated
This incident has been resolved.
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Official
Investigating Investigating increased API latency
We are currently investigating this incident.
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Official
Monitoring Investigating increased API latency
We implemented a fix and are currently monitoring the result.
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Official
Resolved Investigating increased API latency
This incident has been resolved.
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Official
Investigating An issue affecting the stability of the website has been detected
We are investigating elevated error rates on the Perplexity website.
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Official
Resolved An issue affecting the stability of the website has been detected
This incident has been resolved.
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Official
Investigating An issue affecting the stability of the website has been detected
We are investigating elevated error rates on the Perplexity website.
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Official
Resolved An issue affecting the stability of the website has been detected
This incident has been resolved.
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Official
Investigating We are investigating slowness and elevated error rates on the Perplexity website
We are investigating slowness and elevated error rates on the Perplexity website.
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Official
Identified We are investigating slowness and elevated error rates on the Perplexity website
We are continuing to work on a fix for this incident.
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Official
Monitoring We are investigating slowness and elevated error rates on the Perplexity website
We implemented a fix and are currently monitoring the result.
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Official
Resolved We are investigating slowness and elevated error rates on the Perplexity website
This incident has been resolved.
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Official
Resolved API outage
We experienced an outage for the API that lasted roughly 20 minutes. This incident has been resolved.
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Official
Resolved API outage
This incident has been resolved.
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Official
Investigating An issue affecting the stability of the website has been detected
We are investigating elevated error rates on the Perplexity website.
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Official
Identified An issue affecting the stability of the website has been detected
We are experiencing an outage related to an AWS operational issue. [https://health.aws.amazon.com/health/status.](https://health.aws.amazon.com/health/status) We are continuing to work on a fix for this incident.
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Official
Identified An issue affecting the stability of the website has been detected
We can confirm this is related to an AWS service disruption. We are actively working with AWS on a resolution. We will continue to update this page.
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Official
Monitoring An issue affecting the stability of the website has been detected
Most services are operational now, we are continuing to monitor
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Official
Resolved An issue affecting the stability of the website has been detected
This incident has now been resolved.
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Official
Investigating An issue affecting the stability of the website has been detected
We are investigating elevated error rates on the Perplexity website.
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Official
Investigating An issue affecting the stability of the website has been detected
We are still investigating this incident
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Official
Identified An issue affecting the stability of the website has been detected
This has been determined to be related to the earlier AWS service degradation. We are continuing to work on a fix for this incident.
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Official
Monitoring An issue affecting the stability of the website has been detected
Error rates have returned to normal. We will continue to monitor
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Official
Resolved An issue affecting the stability of the website has been detected
This incident has been resolved.
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Official
Investigating Investigating connectivity issues
We are currently investigating this incident.
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Official
Investigating Investigating connectivity issues
We are currently investigating this incident.
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Official
Resolved Investigating connectivity issues
This incident has been resolved.
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Official
Investigating Service outage
We are currently investigating this incident.
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Official
Monitoring Service outage
The service is recovering and we are monitoring; the outage was caused by an underlying service provider issue.
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Official
Resolved Service outage
This incident has been resolved.
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Official
Investigating An issue affecting the stability of the website has been detected
We are investigating elevated error rates on the Perplexity website.
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Official
Resolved An issue affecting the stability of the website has been detected
This incident has been resolved.
"Official" rows are quoted from Perplexity's public status page, status.perplexity.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.perplexity.ai from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Perplexity status shows what our checks see right now.
Does your product depend on Perplexity?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Perplexity. Official updates are quoted from Perplexity's public status page and remain Perplexity's own words.