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Dropbox outage on August 25, 2026: Some Dropbox Protect features are not working correctly

Dropbox reported an incident affecting Dropbox for 11 hours 47 minutes on 25 August 2026, from 23:14 to 11:01 UTC.

www.dropbox.com All times UTC

Resolved

Official incident reported by Dropbox

Started
23:14
25 Aug 2026 UTC
Resolved
11:01
26 Aug 2026 UTC
Duration
11h 47m
11 hours 47 minutes
Impact
Minor
as rated by Dropbox
Updates
2
posted by Dropbox

Timeline

All times UTC.

Official incident from Dropbox

Some Dropbox Protect features are not working correctly

Resolved Minor impact 25 Aug 2026 23:14 UTC View on Dropbox's status page
  1. Official
    Investigating

    We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. Official
    Resolved

    This incident has been resolved.

"Official" rows are quoted from Dropbox's public status page, status.dropbox.com. Very long posts are shortened.

What our checkpoints saw

HostTracker's checkpoints, which test www.dropbox.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Dropbox status shows what our checks see right now.

All Dropbox incidents Live Dropbox status Every service we track

Does your product depend on Dropbox?

An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.

You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.

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Independent measurement by HostTracker. Not affiliated with Dropbox. Official updates are quoted from Dropbox's public status page and remain Dropbox's own words.