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Cloudflare outage on October 20, 2026: Cloudflare Zero Trust connectivity

Cloudflare reported an incident affecting Cloudflare for 3 hours 12 minutes on 20 October 2026, from 03:20 to 06:32 UTC.

cloudflare.com All times UTC

Resolved

Official incident reported by Cloudflare

Started
03:20
20 Oct 2026 UTC
Resolved
06:32
20 Oct 2026 UTC
Duration
3h 12m
3 hours 12 minutes
Impact
Critical
as rated by Cloudflare
Updates
9
posted by Cloudflare

Timeline

All times UTC.

Official incident from Cloudflare

Cloudflare Zero Trust connectivity

Resolved Critical impact 20 Oct 2026 03:20 UTC View on Cloudflare's status page
  1. Official
    Investigating

    Cloudflare is investigating an issue with traffic that goes through Cloudflare One Gateway when an identity policy is present in the policy decision. This impacts all onramps to Cloudflare One Gateway. Cloudflare One Gateway policies with no identity policy are unaffected. We are also seeing impact to the Cloudflare Dashboard and are investigating further.

  2. Official
    Investigating

    We are continuing to investigate the issue.

  3. Official
    Investigating

    We are continuing to investigate the issue.

  4. Official
    Investigating

    We are continuing to investigate the issue.

  5. Official
    Identified

    The issue has been identified and a fix is being implemented.

  6. Official
    Monitoring

    A fix has been implemented and we are monitoring the results.

  7. Official
    Monitoring

    The Cloudflare Access API continues to experience higher-than-normal error rates and increased latency. We are working to resolve the remaining API issues. Edge functionality, including Access logins and Cloudflare Secure Web Gateway connectivity, has been fully restored. We continue to monitor these services.

  8. Official
    Monitoring

    The Cloudflare Access API has been fully restored, with error rates and latency returning to normal levels. We continue to monitor these services.

  9. Official
    Resolved

    This incident has been resolved.

"Official" rows are quoted from Cloudflare's public status page, www.cloudflarestatus.com. Very long posts are shortened.

What our checkpoints saw

HostTracker's checkpoints, which test cloudflare.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Cloudflare status shows what our checks see right now.

Does your product depend on Cloudflare?

An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.

You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.

Independent measurement by HostTracker. Not affiliated with Cloudflare. Official updates are quoted from Cloudflare's public status page and remain Cloudflare's own words.