Zoom outage on October 19, 2026: Service Degradation Affecting Meeting Summaries Via Email
Zoom reported an incident affecting Zoom for 1 hour 51 minutes on 19 October 2026, from 23:27 to 01:18 UTC.
Resolved
Official incident reported by Zoom
- Started
- 23:27
- 19 Oct 2026 UTC
- Resolved
- 01:18
- 20 Oct 2026 UTC
- Duration
- 1h 51m
- 1 hour 51 minutes
- Impact
- Minor
- as rated by Zoom
- Updates
- 4
- posted by Zoom
Timeline
All times UTC.
Official incident from Zoom
Service Degradation Affecting Meeting Summaries Via Email.
-
Official
Identified
We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
-
Official
Identified
We are continuing to work on a fix for this issue.
-
Official
Monitoring
The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
-
Official
Resolved
This incident has been resolved.
"Official" rows are quoted from Zoom's public status page, www.zoomstatus.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test zoom.us from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Zoom status shows what our checks see right now.
Does your product depend on Zoom?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Zoom. Official updates are quoted from Zoom's public status page and remain Zoom's own words.