Jira outage on September 1, 2026: Jira - Work Item transition failures
Jira reported an incident affecting Jira for 2 hours 31 minutes on 1 September 2026, from 09:12 to 11:44 UTC.
Resolved
Official incident reported by Jira
- Started
- 09:12
- 1 Sep 2026 UTC
- Resolved
- 11:44
- 1 Sep 2026 UTC
- Duration
- 2h 31m
- 2 hours 31 minutes
- Impact
- Minor
- as rated by Jira
- Updates
- 3
- posted by Jira
Timeline
All times UTC.
Official incident from Jira
Jira - Work Item transition failures
-
Official
Investigating
We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
-
Official
Monitoring
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
-
Official
Resolved
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
"Official" rows are quoted from Jira's public status page, jira-software.status.atlassian.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test jira.atlassian.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Jira status shows what our checks see right now.
Does your product depend on Jira?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Jira. Official updates are quoted from Jira's public status page and remain Jira's own words.