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Zoom outage on September 21, 2026: Service Degradation Affecting Apple Login for Zoom Sign-in

Zoom reported an incident affecting Zoom for 23 hours 39 minutes on 21 September 2026, from 18:17 to 17:57 UTC.

zoom.us All times UTC

Resolved

Official incident reported by Zoom

Started
18:17
21 Sep 2026 UTC
Resolved
17:57
22 Sep 2026 UTC
Duration
23h 39m
23 hours 39 minutes
Impact
Minor
as rated by Zoom
Updates
4
posted by Zoom

Timeline

All times UTC.

Official incident from Zoom

Service Degradation Affecting Apple Login for Zoom Sign-in.

Resolved Minor impact 21 Sep 2026 18:17 UTC View on Zoom's status page
  1. Official
    Investigating

    We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

  2. Official
    Identified

    We have identified the service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

  3. Official
    Monitoring

    The issue affecting a subset of users with Apple Login for Zoom Sign-in has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. Official
    Resolved

    This incident has been resolved and the affected services have been restored.

"Official" rows are quoted from Zoom's public status page, www.zoomstatus.com. Very long posts are shortened.

What our checkpoints saw

HostTracker's checkpoints, which test zoom.us from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Zoom status shows what our checks see right now.

Does your product depend on Zoom?

An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.

You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.

Independent measurement by HostTracker. Not affiliated with Zoom. Official updates are quoted from Zoom's public status page and remain Zoom's own words.