Jira outage on September 24, 2026: Degraded Performance Accessing Jira
Jira reported an incident affecting Jira for 2 hours 54 minutes on 24 September 2026, from 08:52 to 11:46 UTC.
Resolved
Official incident reported by Jira
- Started
- 08:52
- 24 Sep 2026 UTC
- Resolved
- 11:46
- 24 Sep 2026 UTC
- Duration
- 2h 54m
- 2 hours 54 minutes
- Impact
- -
- as rated by Jira
- Updates
- 3
- posted by Jira
Timeline
All times UTC.
Official incident from Jira
Degraded Performance Accessing Jira
-
Official
Monitoring
We have been tracking an issue impacting Jira where users may have encountered errors or degraded performance accessing Jira and viewing issues. Mitigations are in place and we are seeing positive signs of recovery. Our teams are continuing to monitor the situation, and we expect to confirm resolution within the next 60 minutes.
-
Official
Monitoring
We are continuing to closely monitor the situation to ensure full stability across Jira. Recovery signs remain steady. Our next update will be shared in 60 minutes, or sooner.
-
Official
Resolved
On Sept 24th, 2026, between 07:28 to 08:08 UTC, some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues. The issue has now been resolved and the service is operating normally for all customers.
"Official" rows are quoted from Jira's public status page, jira-software.status.atlassian.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test jira.atlassian.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Jira status shows what our checks see right now.
Does your product depend on Jira?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Jira. Official updates are quoted from Jira's public status page and remain Jira's own words.