Jira outage on September 1, 2026: Degraded performance of JIRA
Jira reported an incident affecting Jira for 4 hours 26 minutes on 1 September 2026, from 17:09 to 21:35 UTC.
Resolved
Official incident reported by Jira
- Started
- 17:09
- 1 Sep 2026 UTC
- Resolved
- 21:35
- 1 Sep 2026 UTC
- Duration
- 4h 26m
- 4 hours 26 minutes
- Impact
- Minor
- as rated by Jira
- Updates
- 5
- posted by Jira
Timeline
All times UTC.
Official incident from Jira
Degraded performance of JIRA
-
Official
Investigating
We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.
-
Official
Identified
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.
-
Official
Identified
Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.
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Official
Monitoring
The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
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Official
Resolved
On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.
"Official" rows are quoted from Jira's public status page, jira-software.status.atlassian.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test jira.atlassian.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Jira status shows what our checks see right now.
Does your product depend on Jira?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Jira. Official updates are quoted from Jira's public status page and remain Jira's own words.