Jira outage on November 13, 2026: Degraded performance with Microsoft incoming emails
Jira has reported an incident affecting Jira since 06:01 UTC on 13 November 2026 (1 hour 57 minutes so far).
Open
Official incident reported by Jira
- Started
- 06:01
- 13 Nov 2026 UTC
- Status
- Open
- not resolved yet
- Duration
- 1h 57m
- 1 hour 57 minutes so far
- Impact
- Minor
- as rated by Jira
- Updates
- 2
- posted by Jira
Timeline
All times UTC.
Official incident from Jira
Degraded performance with Microsoft incoming emails
-
Official
Investigating
Jira and JSM incoming emails are experiencing elevated failures when processing mail, resulting in a reduction in the number of emails handled and a noticeable drop in incoming email processing. The issue is attributed to the ongoing global service degradation with Microsoft 365 services. More details can be referred on their status page - https://status.cloud.microsoft/
-
Official
Investigating
Incoming email processing is still experiencing failures, and teams continue to monitor recovery from Microsoft. We will share the next update if there is any significant change. For more details on the service degradation reported by Microsoft, please refer - https://status.cloud.microsoft/
"Official" rows are quoted from Jira's public status page, jira-software.status.atlassian.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test jira.atlassian.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Jira status shows what our checks see right now.
Does your product depend on Jira?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Jira. Official updates are quoted from Jira's public status page and remain Jira's own words.