Jira outage on November 2, 2026: Fields missing across Jira Work Items for some users
Jira reported an incident affecting Jira for 28 minutes on 2 November 2026, from 00:10 to 00:38 UTC.
Resolved
Official incident reported by Jira
- Started
- 00:10
- 2 Nov 2026 UTC
- Resolved
- 00:38
- 2 Nov 2026 UTC
- Duration
- 28m
- 28 minutes
- Impact
- Major
- as rated by Jira
- Updates
- 3
- posted by Jira
Timeline
All times UTC.
Official incident from Jira
Fields missing across Jira Work Items for some users
-
Official
Investigating
We are aware of an issue that is currently impacting fields across Work Items in Jira family products, including impacts to searching and automations on these fields. We are investigating with urgency and will update within one hour or sooner if we have further information to share.
-
Official
Monitoring
Our team has now identified a potential configuration change that appears to have caused this issue and has now reverted this change. We are now starting to see recovery across impacted operations for this issue and will be monitoring to check for a full recovery.
-
Official
Resolved
We have now confirmed that all field related operations across the Jira, Jira Software Management, Jira Work Management and Jira Product Discovery should now be fully operational. We apologize for any inconvenience this may have caused.
"Official" rows are quoted from Jira's public status page, jira-software.status.atlassian.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test jira.atlassian.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Jira status shows what our checks see right now.
Does your product depend on Jira?
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You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Jira. Official updates are quoted from Jira's public status page and remain Jira's own words.