Jira outage on August 24, 2026: Degraded performance of Notifications

Jira reported an incident affecting Jira for 3 hours 53 minutes on 24 August 2026, from 19:22 to 23:15 UTC.

jira.atlassian.com All times UTC

Resolved

Official incident reported by Jira

Started: 19:22; 24 Aug 2026 UTC
Resolved: 23:15; 24 Aug 2026 UTC
Duration: 3h 53m; 3 hours 53 minutes
Impact: Minor; as rated by Jira
Updates: 4; posted by Jira

Timeline

All times UTC.

Official incident from Jira

Degraded performance of Notifications

Resolved Minor impact 24 Aug 2026 19:22 UTC View on Jira's status page

19:22 Official
Investigating
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
20:25 Official
Investigating
Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.
21:30 Official
Identified
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.
23:15 Official
Resolved
On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.

"Official" rows are quoted from Jira's public status page, jira-software.status.atlassian.com. Very long posts are shortened.

What our checkpoints saw

HostTracker's checkpoints, which test jira.atlassian.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Jira status shows what our checks see right now.

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Independent measurement by HostTracker. Not affiliated with Jira. Official updates are quoted from Jira's public status page and remain Jira's own words.