ChatGPT outage on October 7, 2026: Unable to create new ChatGPT Work threads in latest version of desktop app
OpenAI reported an incident affecting ChatGPT for 6 hours 22 minutes on 7 October 2026, from 05:31 to 11:53 UTC.
Resolved
Official incident reported by OpenAI
- Started
- 05:31
- 7 Oct 2026 UTC
- Resolved
- 11:53
- 7 Oct 2026 UTC
- Duration
- 6h 22m
- 6 hours 22 minutes
- Impact
- Major
- as rated by OpenAI
- Updates
- 5
- posted by OpenAI
Timeline
All times UTC.
Official incident from OpenAI
Unable to create new ChatGPT Work threads in latest version of desktop app
-
Official
Investigating
We are investigating the issue. Version 26.1002.51308 is affected
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Official
Identified
we have identified the issue, working on rolling back to the previous version.
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Official
Identified
We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.
-
Official
Identified
We are actively working on a fixed app version for Windows.
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Official
Resolved
We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.
"Official" rows are quoted from OpenAI's public status page, status.openai.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test chatgpt.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live ChatGPT status shows what our checks see right now.
Does your product depend on ChatGPT?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with ChatGPT. Official updates are quoted from OpenAI's public status page and remain OpenAI's own words.