Notion outage on October 20, 2026: Unable to install connections created by other workspace members
Notion reported an incident affecting Notion for 19 hours 57 minutes on 20 October 2026, from 18:46 to 14:43 UTC.
Resolved
Official incident reported by Notion
- Started
- 18:46
- 20 Oct 2026 UTC
- Resolved
- 14:43
- 21 Oct 2026 UTC
- Duration
- 19h 57m
- 19 hours 57 minutes
- Impact
- Major
- as rated by Notion
- Updates
- 3
- posted by Notion
Timeline
All times UTC.
Official incident from Notion
Unable to install connections created by other workspace members
-
Official
Investigating
Users are unable to install workspace-scoped connections created by other members of their workspace because these connections are not appearing in Browse in connection settings. Connection creators can still install their own connections. We are investigating and working on a fix.
-
Official
Identified
We have identified the cause of the issue preventing users from installing connections created by other members of their workspace and are working on a fix. Connection creators can still install their own connections.
-
Official
Resolved
The issue has been resolved. Thank you for your patience while we worked on a fix.
"Official" rows are quoted from Notion's public status page, www.notion-status.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.notion.so from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Notion status shows what our checks see right now.
Does your product depend on Notion?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Notion. Official updates are quoted from Notion's public status page and remain Notion's own words.