Notion outage on September 17, 2026: Some connected content results unavailable in Notion AI
Notion reported an incident affecting Notion for 3 days 17 hours on 17 September 2026, from 14:07 to 07:14 UTC.
Resolved
Official incident reported by Notion
- Started
- 14:07
- 17 Sep 2026 UTC
- Resolved
- 07:14
- 21 Sep 2026 UTC
- Duration
- 3d 17h
- 3 days 17 hours
- Impact
- Minor
- as rated by Notion
- Updates
- 3
- posted by Notion
Timeline
All times UTC.
Official incident from Notion
Some connected content results unavailable in Notion AI
-
Official
Investigating
Some users may not see results from connected content in Notion AI. We’re investigating and will share another update within two hours.
-
Official
Identified
We have identified the cause of the AI Connector sync delays and implemented a fix. Syncs are recovering, but some users may continue to experience delayed or missing results in Notion AI. We are currently monitoring the recovery and will provide another update when more information is available.
-
Official
Resolved
Fix has been deployed for this.
"Official" rows are quoted from Notion's public status page, www.notion-status.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.notion.so from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Notion status shows what our checks see right now.
Does your product depend on Notion?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Notion. Official updates are quoted from Notion's public status page and remain Notion's own words.