OpenAI API outage on November 6, 2026: Elevated error rates with Brex Cards and U.S. business Mastercards
OpenAI has reported an incident affecting OpenAI API since 18:38 UTC on 6 November 2026 (1 hour 14 minutes so far).
Open
Official incident reported by OpenAI
- Started
- 18:38
- 6 Nov 2026 UTC
- Status
- Open
- not resolved yet
- Duration
- 1h 14m
- 1 hour 14 minutes so far
- Impact
- -
- as rated by OpenAI
- Updates
- 2
- posted by OpenAI
Timeline
All times UTC.
Official incident from OpenAI
Elevated error rates with Brex Cards and U.S. business Mastercards
-
Official
Identified
**Investigating** — We’re seeing payment declines on some U.S. business Mastercards, including some Brex cards. For API customers, this can prevent automatic recharges and one-time credit purchases. If your prepaid balance runs out, your API requests may fail. If you use one of these cards, we recommend adding a card from a different issuer before your next payment, even if you haven’t seen a decline. If an API credit purchase has already failed, use the new card to retry the purchase. We’re working with our payment partners and will share updates here.
-
Official
Identified
Investigating — We’re seeing payment declines on some U.S. business Mastercards, including some Brex cards. For API customers, this can prevent automatic recharges and one-time credit purchases. If your prepaid balance runs out, your API requests may fail. If you use one of these cards, we recommend adding a card from a different issuer before your next payment, even if you haven’t seen a decline. If an API credit purchase has already failed, use the new card to retry the purchase. We’re working with our payment partners and will share updates here.
"Official" rows are quoted from OpenAI's public status page, status.openai.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test api.openai.com from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live OpenAI API status shows what our checks see right now.
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Independent measurement by HostTracker. Not affiliated with OpenAI API. Official updates are quoted from OpenAI's public status page and remain OpenAI's own words.