Claude outage on November 13, 2026: Elevated errors on claude.ai, Claude Code, and platform.claude.com

Claude reported an incident affecting Claude for 2 hours on 13 November 2026, from 09:58 to 11:58 UTC.

claude.ai All times UTC

Resolved

Official incident reported by Claude

Started: 09:58; 13 Nov 2026 UTC
Resolved: 11:58; 13 Nov 2026 UTC
Duration: 2h; 2 hours
Impact: Major; as rated by Claude
Updates: 3; posted by Claude

Timeline

All times UTC.

Official incident from Claude

Elevated errors on claude.ai, Claude Code, and platform.claude.com

Resolved Major impact 13 Nov 2026 09:58 UTC View on Claude's status page

09:58 Official
Investigating
We are investigating an issue with users authenticating to Claude.ai and Claude Code. We will provide an update as soon as possible.
11:05 Official
Monitoring
A fix has been deployed for the issue affecting Claude services and we are monitoring for recovery.
11:58 Official
Resolved
The issue affecting claude.ai and Claude Cowork has been resolved.

"Official" rows are quoted from Claude's public status page, status.claude.com. Very long posts are shortened.

What our checkpoints saw

HostTracker's checkpoints, which test claude.ai from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Claude status shows what our checks see right now.

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Does your product depend on Claude?

An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.

You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.

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Independent measurement by HostTracker. Not affiliated with Claude. Official updates are quoted from Claude's public status page and remain Claude's own words.