Claude (Anthropic) outage on October 1, 2026: Delayed credits on the Claude Platform
Claude reported an incident affecting Claude (Anthropic) for 6 hours 16 minutes on 1 October 2026, from 16:20 to 22:36 UTC.
Resolved
Official incident reported by Claude
- Started
- 16:20
- 1 Oct 2026 UTC
- Resolved
- 22:36
- 1 Oct 2026 UTC
- Duration
- 6h 16m
- 6 hours 16 minutes
- Impact
- Minor
- as rated by Claude
- Updates
- 3
- posted by Claude
Timeline
All times UTC.
Official incident from Claude
Delayed credits on the Claude Platform
-
Official
Investigating
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
-
Official
Monitoring
We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
-
Official
Resolved
This issue has been resolved.
"Official" rows are quoted from Claude's public status page, status.claude.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test claude.ai from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Claude (Anthropic) status shows what our checks see right now.
Does your product depend on Claude (Anthropic)?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Claude (Anthropic). Official updates are quoted from Claude's public status page and remain Claude's own words.