Perplexity outage on October 9, 2026: Elevated API errors and timeouts
Perplexity reported an incident affecting Perplexity for 37 minutes on 9 October 2026, from 22:38 to 23:15 UTC.
Resolved
Official incident reported by Perplexity
- Started
- 22:38
- 9 Oct 2026 UTC
- Resolved
- 23:15
- 9 Oct 2026 UTC
- Duration
- 37m
- 37 minutes
- Impact
- Minor
- as rated by Perplexity
- Updates
- 4
- posted by Perplexity
Timeline
All times UTC.
Official incident from Perplexity
Elevated API errors and timeouts
-
Official
Investigating
Users may experience errors or timeouts when making API requests. We are investigating elevated API errors and timeouts.
-
Official
Monitoring
The issue causing elevated API errors and timeouts has been mitigated.
-
Official
Monitoring
Correction to our previous updates: we do not believe the API was affected by this incident and it remains operational.
-
Official
Resolved
The issue affecting the Website, App, and Computer has been resolved. All services are operational. The API remained operational throughout this incident.
"Official" rows are quoted from Perplexity's public status page, status.perplexity.com. Very long posts are shortened.
What our checkpoints saw
HostTracker's checkpoints, which test www.perplexity.ai from several locations, recorded no outage of 5 minutes or longer during this incident. A provider can report a problem that affects only some features, regions or accounts, which a check of the main address does not see. The live Perplexity status shows what our checks see right now.
Does your product depend on Perplexity?
An outage like this one reaches your users through your product, and most teams hear about it from a customer rather than from a dashboard. HostTracker watches any endpoint you name - your own site, an API you call, a vendor you resell - from 300+ locations, confirms a failure from several of them before it says anything, and then tells you by email, SMS, voice call or your chat tool.
You get the same record you are reading here for your own services: every outage timestamped, with the checks that observed it.
Independent measurement by HostTracker. Not affiliated with Perplexity. Official updates are quoted from Perplexity's public status page and remain Perplexity's own words.