Active Monitoring
Active Monitoring Active Monitoring is the way to check the site performance by simulation of visiting by real users.

Active Monitoring is the way to check the site performance by simulation of visiting by real users. It is done by external service, usually with distribyted networks. The checking servers create the requests like the real clients, who are trying to download a web page. Doing it on regular schedule, allows to check if the page is available from the web. If not - there is a possibility to catch and report the error. The difference between the bot and a real person is visible only for bulky pages with lots of content - in order to save the traffic, monitoring systems usually download only a part of such pages, which is enough to make sure the site is Ok.

Active monitoring is an independent eye on your site. The checking is not connected to your company and web hosting, and so provides the clear third-party view of the situation. HostTracker service uses active monitoring to supervise web sites.

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  • CM.Glossary.Downtime
  • CM.Glossary.DistributedMonitoring
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"

I like to know when my services are down, and how much time does it take to recover.

"
- LP
Monitoring domain and SSL certificate expiry dates

▶ Monitoring domain and SSL certificate expiry dates.

▶ How to activate the SSL certificate monitoring tool and domain monitoring settings?

▶ It takes only several minutes with HostTracker. 

So many domain names are lost in this fashion. The domain name holders have their names taken away by others, simply because they miss the renewal alerts and they do not notice when their domains are not running the show anymore. Although the whole system for domain name holders is not very practical or sensible, reality confirms that dropping a domain name is a significant problem nowadays. Anyone who holds a domain name is very much prone to losing it, ranging from big corporations, like Microsoft, to small private firms. Trying to solve this problem, HostTracker has developed utterly useful tools that highly increase the chances to reach 100% uptime.

Controlling tools

Registrars are obliged to keep the registered name owner always updated on the status of a domain and must notify of the impending expiration at least two times. One of these notifications must be sent about one month prior to expiration and one must be sent about one week prior to expiration. But “In theory, theory and practice are the same. In practice, they are not”. That’s why a lot of very bad things keep on happening. For instance:

  • Alerts go to the spam folder;
  • Responsible employees are taking time off work;
  • Or just there is something more important that should be solved just at this moment and the domain renewal is put off for the better times.

Problems like these occur very often.  Moreover, when we face them - no one can recall the timing of the registration, the timing of payments, the cards from which the money was written off etc.

Are you getting the idea that it’s truly important to pay attention to this stuff? Use HostTracker tools. The service will monitor your domain/SSL certificates for many different status changes, such as when a domain becomes registered, when it drops and becomes available, when it's renewed and everything. You can enable automatic summary reports that are emailed on a daily / weekly / monthly basis (or at any interval you choose). The reports can include renewal dates of registration and any other useful information and can be sent, for example, via SMS, email or a Skype. These instruments are also fully configurable and can be used together or separate with regular uptime checks.

Domain Monitoring Service Settings

Applying domain monitoring settings takes several minutes:

simply enter the domain name. You can click on "Add list" to monitor more than one website. You may also configure additional options by clicking on "Subscriptions" bar:

  • “Up” - the domain renewal notices are emailed one month, 7 and 3 days prior to expiration.
  • “Down” - you are notified that your domain name has already expired.
  • “Repeat” - you receive alerts every day until you renew the domain name.

Put tick marks next to the contacts of people, who should be informed in case of any problems.

If you want to be notified not only by email, but also by other messengers (Skype, Viber, Hangouts, Telegram), add them in the "Add Contact" bar or in the "Notifications" menu on the main page screen.

How to activate the SSL certificate monitoring tool

Since Google announced that they’re going to be using whether or not a server uses SSL as a ranking signal, the number of people interested in purchasing SSL certificates has skyrocketed. Why are SSL/TLS certificates so beneficial? 

The idea of using SSL/TLS certificates is crystal clear, as it is a type of encryption used for securing web sessions. HTTPS keeps both your websites and your customers' personal information private and secure. As when a SSL certificate is used, the information becomes indecipherable to everyone besides for the server you are sending the data to. This protects it from "domain slamming", "email phishing" attacks and other harmful activities.

Therefore, it is vital not to miss SSL/TLS certificates expiry dates. Both domain monitoring and SSL monitoring instruments are operating alike and have the same configuration, which includes:

  • Sending renewal notifications 30, 7, and 1 days prior to certificate expiration.
  • Sending instant reports when security certificate is becoming “off”.
  • Reporting daily about the necessity to renew the SSL/TLS certificates.
  • Selecting groups of contacts who can be informed in case of a crisis/emergency.

With activating the two monitoring functions in the Business or Enterprise packages, or in a trial mode, you’ll be always aware of the certificate or domain expiry dates. Or at least, in case of unintentional domain losses, you will be eager to know the reason when, why and how it has happened and sort out the problem.

HostTracker is client-focused

That’s why one of our founding principles as a company included remaining flexible and adaptable, as well as open to improving our service. As the technology world changes, we’ll be ready to make quick, minute adjustments, add new tools and implement new features to improve our product.

Many of our features and enhancements are available online and have been minted due to the customer requests. Therefore, we are looking forward to hearing your feedbacks, suggestions and new creative ideas.

 

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Home > Blog > HostTrackerNotifications

In today’s high speed, high pressure and high-stress world it’s utterly important to keep up with things going on with your website. Being well-informed means being in the know of how speedily the monitoring service can contact you - as how will you save the world if you don’t know what’s happened in time?

In today’s high speed, high pressure and high-stress world it’s utterly important to keep up with things going on with your website. Being well-informed means being in the know of how speedily the monitoring service can contact you - as how will you save the world if you don’t know what’s happened in time? HostTracker gives you this unique opportunity to be the first to find out when your website goes down or stops functioning the way it should.

However, there are a couple of factors to keep in mind. All issues – especially serious ones - need to be clearly prioritized. By far, keeping up with all warning notices without managing their preferences beforehand can be really challenging. Chances are, that at some time in your life, you’ll simply get your mail drowned in the notification spam.

In light of this, HostTracker provides a set of default notification preferences. Generally, they are split up into three categories:

  • Short-term issues - the alert is not sent at all;

  • Major issues – the administrator is notified right away.

  • Long-term issues – the manager is notified right away.

If your website falls into one of these three groups, HostTracker emails you at once. There are many ways you could configure HostTracker to send notifications out. The direct message notifications could be sent via e-mail, SMS, Skype, Viber, Hangouts, Telegram or Slack. It’s up to you to choose which method (methods) you want to use. Rather, if you have your phone number attached to your HostTracker account you can also turn on SMS or voice call notifications. HostTracker values its customers' time above all else and provides notification scheduling as well. Therefore, you won’t be annoyed with your phone buzzing all night long, as well as, you’ll get your notifications in small doses in time throughout the day.

Additionally, there are several sub-categories based on following events:

  • If the website experiences some performance problems;

  • If the website is offline;

  • If the website is back online or performance problems have been successfully sorted out.

Whilst the first and third options are clear to understand, the second is likely pretty vague. So when can you expect your alerts on the second occasion? HostTracker will drop you multiple timely alerts every time when the check is unsuccessful – note, we consider only confirmed minor/major problems.

The system work is organized in such a brilliant way, that every responsible person for the website well-being happens to be protected from being spammed by multiple unimportant notifications or reminders, and get them only on the serious events. For example, suppose your website is managed by both the administrator and manager, and is currently offline. In that case: first, the e-mail will be sent directly to the administrator; second, after quarter an hour the administrator will receive the direct SMS notification; third, if that situation does not change after more than an hour, the SMS will be sent to the manager, to boot. Sounds ideal, isn’t it? While it may be ample for your needs, HostTracker offers one more feature – Time of activity - in order to help you solve your problems in a much more quick and efficient way.

One reason why using Time of activity option is of interest to our clients is that they could enjoy a good night sleep without worrying whether their shift administrator will miss an important alert. By the way, all outlined options are fully-customizable.

As a customer-oriented company, we provide not only different useful tools for smooth website life online but also lend an air of ‘peace and relaxation’ to our customers – they are not stressed out by annoying ongoing notifications. Various settings allow our customers to clearly define and assign roles and responsibilities for team members, collaborate better and ultimately, have an overview of the whole website performance and keep track of the all technical difficulties they experience with their website. 100% customer satisfaction is our goal.



 

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