Website monitoring
Website monitoring Website monitoring is an automated process of checking availability of a site.

Website monitoring is an automated process of checking availability of a site. The main goal of it is evaluation of possibility to access the site by clients. It is clear, that a site is efficient when an interested person can load the page and make a purchase or look for some information. If this action fails for some reason - the site does not execute its mission, and a client will find what he needs somewhere else.

There are many solutions of this problems, and all of them could be divided into passive and active ways. The result of monitoring is the value of uptime, measured with some accuracy. Having it, one can conclude how long is the site broken during some period of time (usually, for a year). Low uptime usually means that the server where the site is hosted, or internet connection to it, is unreliable and is required to be changed.

  • CM.Glossary.Uptime
  • CM.Glossary.Downtime
  • CM.Glossary.ActiveMonitoring
  • CM.Glossary.PassiveMonitoring
  • CM.Glossary.Availability
more glossary
"Thank you so much for your service. We were suspecting problems with our hosting company but they denied any problems saying the issues must be at our end. We know we do have issues at our end but still suspected that wasn't the entire story. Your service was able to prove that they are indeed going down regularly - on average twice a week during the trial period. Thanks again for providing the information we needed to make a proper decision on this issue."
- B.
Blacklisted again? Why does this keep happening to me?!

We’re happy to announce that this tool has just got even more awesome! Now you can use our DNSBL check tool as a one-time job or on a regular basis. It means you can keep your IP address in a continuous check against dozens of the most popular blacklists. 

Previously, we have introduced one of the “Check site instantly ” board functions -  DNSBL - which helps you find out whether your server is blacklisted before it gets out of control.

We’re happy to announce that this tool has just got even more awesome! Now you can use our DNSBL check tool as a one-time job or on a regular basis. It means you can keep your IP address in a continuous check against dozens of popular blacklists. 

This can significantly ease your website’s life online, moreover, bring balance into it.

New options

With the new extension of the DNSBL check tool, it's become easier to test your website accessibility, as well as, server message deliverability.

For example, suppose your IP address is currently on the DNSBL monitoring. The moment your website is found blacklisted, our system will report back to you all the detailed information on the check results - the name of the blacklist (which one of the DNS-based anti-spam lists recognize you as a source of spam activity) and the reason for listing (this information is public and provided directly by DNSBL databases).

All this will allow you to quickly clean up “the mess”, speed up the process of domain removal (delisting), protect your business reputation and, by extension, prevent recurrence of such a problem in the future.

HostTracker, as a website monitoring service, always keeps moving forward - our list of DNSBL servers is constantly updated.

The whole setup process will take you only a few minutes to complete:

Some Secrets of Activating Blacklist Monitoring

The good news is that you’re opted to activate the DNSBL check for already existing monitoring tasks. All you need to do is to put a tick mark in the box next to “DNSBL check” field when editing or adding a check task.

Once enabled, HostTracker starts gathering information about your website availability and checking whether your IP is currently listed. A Contact Group for notifications will be automatically added to the current test task. If our system finds your server blacklisted, you’ll immediately receive a message with the relevant information.

We hope that with such a tool you’ll enjoy the convenience, simplicity and quality of our all-in-one monitoring service. If you have any questions or suggestions, feel free to contact us - we’re always looking for ways to improve! 

more blog
Thank you for feedback!
 
Sign In
Sign Up
Prices & packages
Our monitoring network
Home > Blog > Escalatios

As many people know, HostTracker is a sites efficiency monitoring system. One of its main functions is to notify the user of any problems promptly. The efficiency of the notifications and the acceptable level of “detalization” are important. If you send alerts at each “sneeze”, the person will not find the important information in this flow...

I was woken up by an SMS at three a.m.
My site dropped for three minutes, and it raised back itself.
But I could not go back to sleep.

True-life story

As many people know, HostTracker is a sites efficiency monitoring system. One of its main functions is to notify the user of any problems promptly. The efficiency of the notifications and the acceptable level of “detalization” are important. If you send alerts at each “sneeze”, the person will not find the important information in this flow.

We have provided several mechanisms that will help the right people to get the necessary notifications:

  • Separation of the notifications into several groups according to their criticality;
  • No notifications at short-term failures;
  • Report the problem to the manager promptly;
  • Report a prolonged failure to the administration;
  • Use the free alerts first – email, gtalk, and then the paid ones – SMS or phone call;
  • At the contact level – set the working time when this contact should receive the alerts.

There are three types of notifications:

  • The website has “dropped”;
  • The website is still “down”;
  • The website “rose

The “dropped” and “rose” are clear. The notifications “site is still down” are sent at each test fail, but only at the confirmed drops. The fails confirmation algorithm was described in the article “False alerts exclusion”

For each site-contact pair you may enable or disable the appropriate notification type. The setting can be located in the contact properties as well as in the general “matrix” at the “Notifications subscribtion” page.

Escalation and the notifications detalization level.

Suppose, two people are responsible for the site:

  • Administrator
  • Manager

Let's try to implement the following scenario:

  • In the event of a “drop” we want to send an email message to the administrator immediately;
  • If the site does not rise within 15 minutes, we send an SMS to the administrator;
  • If the site is “down” for more than an hour, then we send an SMS to the manager.

Adding the contacts for the users. While adding, draw attention to the “Notification Delay” window.

We appear to have three contacts with the following delays:

  • Administrator (email) – no delay;
  • Administrator (SMS) – 15 minutes delay;
  • Manager (SMS) – 1 hour delay.

According to this configuration the administrator will get all the failures notifications to the email, but SMS notifications will be sent only if the site is “down” for more then 15 minutes. The manager will receive only SMS about major failures lasting more than an hour. Setting up the contact working schedule

Suppose that one administrator can not cope, and we hired one more administrator. The first one works during the first half of the week, the second one works during the second half. Accordingly the notifications should be sent to the administrator “on duty” To set this scenario the window “Set the contact working hours” is used in the contact settings.

In this case the first administrator will receive the SMS notifications from Monday to Thursday inclusive. Additionally, you may divide the notification for different employees according to the time of day, for example appointing day and night administrators.

Conclusions: with the help of relatively simple mechanisms we may cover most notifications fine-tune user scenarios.

Share:
Send to Twitter Send to Facebook Send to LinkedIn Share on Google+
Blogs:
HostTracker blog HostTracker page on Facebook