DNS
DNS DNS - domain name system, a system for locating a web site.

DNS - domain name system. This system helps to find a real server by virtual site name. The system is realized by the hierarchy of DNS servers, each of them holds information about specific domains and may delegate such role to lower stage servers. Let's take, for example, site www.host-tracker.com. The upper domain is .com, so the request is made to the server, which is responsible for all .com sites. It knows where each site is located, or at least, where is another server, which knows for sure. If you get "Server not found" message, that means no record exists on the DNS server for the site name you've requested.

Each time you enter an address into the browser - a DNS request is made, in order to find where the site is located. To make this process faster, DNS data can be saved into a cache. If you own a site and decide to change its name for some reason, or if you have just created the new one - you should keep in mind that DNS cache needs some time to be updated globally. Usually, it happens within couple of hours, but it can take up to 48 hours. That's why sometimes a newly-hosted site can not be visible for some time.

  • CM.Glossary.WebsiteMonitoring
  • CM.Glossary.Uptime
  • CM.Glossary.WebHosting
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I like to know when my services are down, and how much time does it take to recover.

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- LP
Monitoring domain and SSL certificate expiry dates

▶ Monitoring domain and SSL certificate expiry dates.

▶ How to activate the SSL certificate monitoring tool and domain monitoring settings?

▶ It takes only several minutes with HostTracker. 

So many domain names are lost in this fashion. The domain name holders have their names taken away by others, simply because they miss the renewal alerts and they do not notice when their domains are not running the show anymore. Although the whole system for domain name holders is not very practical or sensible, reality confirms that dropping a domain name is a significant problem nowadays. Anyone who holds a domain name is very much prone to losing it, ranging from big corporations, like Microsoft, to small private firms. Trying to solve this problem, HostTracker has developed utterly useful tools that highly increase the chances to reach 100% uptime.

Controlling tools

Registrars are obliged to keep the registered name owner always updated on the status of a domain and must notify of the impending expiration at least two times. One of these notifications must be sent about one month prior to expiration and one must be sent about one week prior to expiration. But “In theory, theory and practice are the same. In practice, they are not”. That’s why a lot of very bad things keep on happening. For instance:

  • Alerts go to the spam folder;
  • Responsible employees are taking time off work;
  • Or just there is something more important that should be solved just at this moment and the domain renewal is put off for the better times.

Problems like these occur very often.  Moreover, when we face them - no one can recall the timing of the registration, the timing of payments, the cards from which the money was written off etc.

Are you getting the idea that it’s truly important to pay attention to this stuff? Use HostTracker tools. The service will monitor your domain/SSL certificates for many different status changes, such as when a domain becomes registered, when it drops and becomes available, when it's renewed and everything. You can enable automatic summary reports that are emailed on a daily / weekly / monthly basis (or at any interval you choose). The reports can include renewal dates of registration and any other useful information and can be sent, for example, via SMS, email or a Skype. These instruments are also fully configurable and can be used together or separate with regular uptime checks.

Domain Monitoring Service Settings

Applying domain monitoring settings takes several minutes:

simply enter the domain name. You can click on "Add list" to monitor more than one website. You may also configure additional options by clicking on "Subscriptions" bar:

  • “Up” - the domain renewal notices are emailed one month, 7 and 3 days prior to expiration.
  • “Down” - you are notified that your domain name has already expired.
  • “Repeat” - you receive alerts every day until you renew the domain name.

Put tick marks next to the contacts of people, who should be informed in case of any problems.

If you want to be notified not only by email, but also by other messengers (Skype, Viber, Hangouts, Telegram), add them in the "Add Contact" bar or in the "Notifications" menu on the main page screen.

How to activate the SSL certificate monitoring tool

Since Google announced that they’re going to be using whether or not a server uses SSL as a ranking signal, the number of people interested in purchasing SSL certificates has skyrocketed. Why are SSL/TLS certificates so beneficial? 

The idea of using SSL/TLS certificates is crystal clear, as it is a type of encryption used for securing web sessions. HTTPS keeps both your websites and your customers' personal information private and secure. As when a SSL certificate is used, the information becomes indecipherable to everyone besides for the server you are sending the data to. This protects it from "domain slamming", "email phishing" attacks and other harmful activities.

Therefore, it is vital not to miss SSL/TLS certificates expiry dates. Both domain monitoring and SSL monitoring instruments are operating alike and have the same configuration, which includes:

  • Sending renewal notifications 30, 7, and 1 days prior to certificate expiration.
  • Sending instant reports when security certificate is becoming “off”.
  • Reporting daily about the necessity to renew the SSL/TLS certificates.
  • Selecting groups of contacts who can be informed in case of a crisis/emergency.

With activating the two monitoring functions in the Business or Enterprise packages, or in a trial mode, you’ll be always aware of the certificate or domain expiry dates. Or at least, in case of unintentional domain losses, you will be eager to know the reason when, why and how it has happened and sort out the problem.

HostTracker is client-focused

That’s why one of our founding principles as a company included remaining flexible and adaptable, as well as open to improving our service. As the technology world changes, we’ll be ready to make quick, minute adjustments, add new tools and implement new features to improve our product.

Many of our features and enhancements are available online and have been minted due to the customer requests. Therefore, we are looking forward to hearing your feedbacks, suggestions and new creative ideas.

 

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