Web Hosting
Web Hosting Web Hosting is a service which makes a site available from the Internet.

Web Hosting is a service which makes a site available from the Internet. It provides a physical place for your site (server) and Internet connection, also it may provide DNS services. Hosting companies differs from those who own huge datacenters to the small ones who rent couple of servers somewhere.

How to choose a hosting? You should pay attention to several important things: features, price, support and uptime.

Features include disk space, database usage, bandwidth, monthly traffic etc. Requirements totally depend on your site. It is clear that personal page has different requirements than a well-known online market.

Price. You may even find completely free hosting, just look if the service satisfies your needs.

Support. How long does it take to solve a problem with your site? What is an avarage response time? Your site is down for a week, and noone cares - is that possible?

Uptime - what is actual running time of the site.

Reliable hosting is very important for business. Using website monitoring services may help to evaluate the hosting service and check how often do the problems really appear.

  • CM.Glossary.Uptime
  • CM.Glossary.Downtime
  • CM.Glossary.WebsiteMonitoring
  • CM.Glossary.DNS
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Very usefull service, helps us to monitor activity of our sites.

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- A.
Monitoring domain and SSL certificate expiry dates

▶ Monitoring domain and SSL certificate expiry dates.

▶ How to activate the SSL certificate monitoring tool and domain monitoring settings?

▶ It takes only several minutes with HostTracker

So many domain names are lost in this fashion. The domain name holders have their names taken away by others, simply because they miss the renewal alerts and they do not notice when their domains are not running the show anymore. Although the whole system for domain name holders is not very practical or sensible, reality confirms that dropping a domain name is a significant problem nowadays. Anyone who holds a domain name is very much prone to losing it, ranging from big corporations, like Microsoft, to small private firms. Trying to solve this problem, HostTracker has developed utterly useful tools that highly increase the chances to reach 100% uptime.

Controlling tools

Registrars are obliged to keep the registered name owner always updated on the status of a domain and must notify of the impending expiration at least two times. One of these notifications must be sent about one month prior to expiration and one must be sent about one week prior to expiration. But “In theory, theory and practice are the same. In practice, they are not”. That’s why a lot of very bad things keep on happening. For instance:

  • Alerts go to the spam folder;
  • Responsible employees are taking time off work;
  • Or just there is something more important that should be solved just at this moment and the domain renewal is put off for the better times.

Problems like these occur very often.  Moreover, when we face them - no one can recall the timing of the registration, the timing of payments, the cards from which the money was written off etc.

Are you getting the idea that it’s truly important to pay attention to this stuff? Use HostTracker tools. The service will monitor your domain/SSL certificates for many different status changes, such as when a domain becomes registered, when it drops and becomes available, when it's renewed and everything. You can enable automatic summary reports that are emailed on a daily / weekly / monthly basis (or at any interval you choose). The reports can include renewal dates of registration and any other useful information and can be sent, for example, via SMS, email or a Skype. These instruments are also fully configurable and can be used together or separate with regular uptime checks.

Domain Monitoring Service Settings

Applying domain monitoring settings takes several minutes:

simply enter the domain name. You can click on "Add list" to monitor more than one website. You may also configure additional options by clicking on "Subscriptions" bar:

  • “Up” - the domain renewal notices are emailed one month, 7 and 3 days prior to expiration.
  • “Down” - you are notified that your domain name has already expired.
  • “Repeat” - you receive alerts every day until you renew the domain name.

Put tick marks next to the contacts of people, who should be informed in case of any problems.

If you want to be notified not only by email, but also by other messengers (Skype, Viber, Hangouts, Telegram), add them in the "Add Contact" bar or in the "Notifications" menu on the main page screen.

How to activate the SSL certificate monitoring tool

Since Google announced that they’re going to be using whether or not a server uses SSL as a ranking signal, the number of people interested in purchasing SSL certificates has skyrocketed. Why are SSL/TLS certificates so beneficial? 

The idea of using SSL/TLS certificates is crystal clear, as it is a type of encryption used for securing web sessions. HTTPS keeps both your websites and your customers' personal information private and secure. As when a SSL certificate is used, the information becomes indecipherable to everyone besides for the server you are sending the data to. This protects it from "domain slamming", "email phishing" attacks and other harmful activities.

Therefore, it is vital not to miss SSL/TLS certificates expiry dates. Both domain monitoring and SSL monitoring instruments are operating alike and have the same configuration, which includes:

  • Sending renewal notifications 30, 7, and 1 days prior to certificate expiration.
  • Sending instant reports when security certificate is becoming “off”.
  • Reporting daily about the necessity to renew the SSL/TLS certificates.
  • Selecting groups of contacts who can be informed in case of a crisis/emergency.

With activating the two monitoring functions in the Business or Enterprise packages, or in a trial mode, you’ll be always aware of the certificate or domain expiry dates. Or at least, in case of unintentional domain losses, you will be eager to know the reason when, why and how it has happened and sort out the problem.

HostTracker is client-focused

That’s why one of our founding principles as a company included remaining flexible and adaptable, as well as open to improving our service. As the technology world changes, we’ll be ready to make quick, minute adjustments, add new tools and implement new features to improve our product.

Many of our features and enhancements are available online and have been minted due to the customer requests. Therefore, we are looking forward to hearing your feedbacks, suggestions and new creative ideas.

 

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Home > Blog > monitoring
Uptime and website monitoring

Website monitoring is a process of supervision over the performance of the site. HostTracker is a powerful tool which serves that purpose.

Website monitoring is a process of supervision over the performance of the site. Usually it is used to keep an eye on commercial sites or other pages for which high availability is very important.

Companies, which provide website monitoring services, let their clients to check a website, a server, port or other available from the Internet entity. The responses are collected and analyzed. Usually, the monitoring is performed from different locations, distributed over the whole world or the specific continent or country. Such monitoring is called distributed monitoringand helps to detect network-related issues as well as site or server-related. Also, distributed monitoring often makes possible to analyze the site performance from the places which are close to the real customers, instead of some distant locations which could have high latencies. The collected information could be found in a different form: email reports, graphs and different smart dependencies, to help the client to get a comprehensive view of the site's performance. Parameters like load time, speed and others can help to optimize the site performance. In case of critical error, monitoring services use variety of notification methods to deliver the alert to the client: SMS, voice call, instant messengers, email and others. This, together with immediate diagnostics, helps responsible persons like server administrators or developers to fix the site as soon as possible and minimize the duration of the failure.

Why is this important? For commercial sites, working time is proportional to their income. Roughly speaking, 2 hours of failure per day means that 1/12 part of the potential clients are lost. Even more - loyal customers also can find a more reliable competitor in case they can not receive their services/goods when they want. For other types of sites, like government, educational, NGO this is very important too. If people can't find the information fast, they'll find another source. Some parameters like site speed are important for search engines, others - database connectivity, for example - can greatly affect the convenience of usage of the site. Monitoring of some internal values like CPU load, memory consumption and disk space are important for administrators in order to prevent performance degradation. Another important purpose is verification of SLA (service-level agreement) of hosting provider. For technical issues, no site can be available 100% of time during long enough period. Sometimes servers are rebooted, updated or upgraded. So each hosting provider guarantee some specific value, which is called uptime, that shows how long can a site be down for technical reasons. Uptime is usually measured in percent. In this table it is shown for how long a site could be down for each uptime value:

  • 90%          876 hours
  • 95%          438 hours
  • 99%          87,5 hours
  • 99.9%       8 hours 45 minutes
  • 99.99%     52,5 minutes
  • 99.999%   5 minutes 15 seconds

If the real site performance does not correspond to SLA, it could be a reason for claim and refund request. Also, it can help the customers to select the best hosting for their needs.

Monitoring companies often provide some additional services, like vulnerability check, virus scanning, domain and certificate expiration check and many others, in order to make a useful product for their customers.

Different ways to monitor

The monitoring, based on the purpose, can be performed in several ways. Internal monitoring tools require some software to be installed into the monitored system, for example, corporate network. It helps to detect network issues, system performance and exclude or catch hardware and performance issues. External monitoring is performed from outside. It's purpose is check the availability and performance of the system by the third-party's eyes. Real user monitoring is external monitoring which simulates the real visitor of a site. Depending on complexity, such monitoring can analyze the page loading, content, sometimes - even design problems. Most advanced monitoring can offer its client to create a scenario for a visitor. This is called transaction monitoring and can perform some steps one-by-one: like load the page, navigate through menu, make a purchase. Passive monitoring is performed by a code which is integrated into the website code and sends specific information to the collector server each time the page is loaded. It helps to analyze customers actions on the site and analyze the traffic.

Monitoring services usually support different check protocols, and can monitor not only the websites, but also other entities like a file servers, mail servers, specific ports etc. Depending on task, monitoring interval can vary from several seconds to once per day.

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